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How Headless Commerce Can Level The eCommerce Playing Field

PYMNTS

Aside from the funny name, technically it’s a digital architecture that separates the back end and front end of a retail website to optimize search results, customer experience and the purchase journey. The search page would be populated with retailers. The retail list is specific to that type of apparel. Now let’s go headless.

Retail 208
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Mobile Banking Apps Get a Blah Net Promoter Score From Consumers, Bank Innovation Finds

Bank Innovation

Banking consumers take a middling view of today’s mobile banking applications, according to a study by Bank Innovation. In the survey conducted this month by Bank Innovation, banking consumers gave mobile banking a net promoter score of 12, which is in the bottom 25% to 50% of all NPS scores. NPS scores range from -100 to […].

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NEW DATA: A 20-Step Guide To Boosting Cross-Border Conversion

PYMNTS

IP recognition technology is just one of many features merchants can employ to help streamline the cross-border payment experience for their visitors, however — and not all of these features are equally effective when it comes to enhancing their user experience (UX).

UX 159
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Bright Paths Students Demonstrate New Skills with Incredible Variety of Apps

Perficient

In her first semester at Southwest Minnesota State University, she majored in Computer Science and learned quite a lot about terminals, using Jedit, and also learned about gates and machine languages operating off binary numbers. Christina is always finding new ways of using her creativity to inspire others.

Milwaukee 348
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Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti

FICO

Future-proofing your organization now involves studying behavioral science and how people engage with technology. You need to establish a learning culture where you can rethink the way your organization operates. Small UX improvements (like real-time address lookup) can have a big impact on customer experience.

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2020 Holiday Season: How Marketers Can Prepare and Adapt – Webinar Transcript

Perficient

Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. And that became table stakes for a lot of retailers. In that middle tier, how do you operate differently? We do that in a lot of ways.

Marketing 294
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Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback

CB Insights

Microsoft’s Satya Nadella referred to chat as the “third run-time” — an indispensable piece of operating a platform, second only to the operating system and the web browser. Retail & e-commerce: Convenient shopping & scheduling. Crafting a simple UX for a personal finance app is a tall order.