Remove Millennials Remove Mobile Remove Operations Remove UX
article thumbnail

User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

article thumbnail

Mobile Payments: What’s In It For Me?

PYMNTS

While mint chocolate chip ice-cream might be the way to a foodie’s heart, MintChip digital currency is not the way to a millennial’s mobile wallet, apparently — at least not in Liberty Village, Toronto. South Korea Is Mega Mobile. Korean consumers see no evil in mobile payments. is that Android mobile users in the U.K.

Mobile 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

In Retail, Are Rewards Their Own Reward?

PYMNTS

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. The question put by PYMNTS’ Karen Webster to Vantiv’s Andy Wind, mobile product manager, and Tony Rose, director of mobile product management, remains: Just what makes a rewards program, well, rewarding? credit cards, 1.3 debit cards and 1.3

Retail 137
article thumbnail

Banks On Notice: Fintechs Are Coming For Checking Accounts & Debit Cards

CB Insights

One of the biggest trends in fintech today is the rise of digital banking products like mobile checking accounts and new debit cards. PayPal subsidiary Venmo’s forthcoming Venmo Card operates in a similar fashion. mobile-first bank accounts. SoFi Money is a new mobile-first all-in-one checking and savings product.

Cards 71
article thumbnail

1M Users & Growing: 20+ Fintech Startups That Have Crossed The 1 Million Account Mark — And How They Got There

CB Insights

F intech startups in China and India — including “super apps” like Paytm [350M users] and Ant Financial [800M mobile wallets] — have been excluded due to their population size relative to the rest of the companies). Product engagement and maintaining a clean UX/UI. oVER 20 Fintech startups with 1m+ customer accounts.

Fintech 64
article thumbnail

New Data: U.S. Consumers And The ‘Everyday App’

PYMNTS

Some pick up their mobiles phones to check Instagram or Facebook, while others open an app to check the weather or the headlines from their preferred news outlets. But there isn’t one, universal mobile app that consumers can rely on to help them do it all. Then, there are Bridge Millennials.

Data 155
article thumbnail

Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti

FICO

That said, customers have increasingly high standards and you only have a short amount of time to impress them (especially Millennials). mobile, tablet, desktop) and how we leverage them to create an intuitive experience for the customer. You need to establish a learning culture where you can rethink the way your organization operates.