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Can Business Users Easily Build Bots Using RPA Tools?

Perficient

As the automation industry continues to make inroads into the C-suite, there has been a paradigm shift in the hyper-automation go-to-market strategy for several of the leading automation platforms. experience building macros) will do well in building bots with the right training and guidance. Not all RPA platforms are alike.

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4 Ways Chatbots Can Improve the Car Buying and Ownership Experience

Perficient

We recently implemented a chatbot for a bank’s automotive lending division. Typical escalation scenarios include: after a chatbot tries three to times unsuccessfully to answer a question, when the customer asks specifically to talk to a human or the consumer asks a question the bot is not trained for. Payment Options.

Strategy 409
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Federal Reserve Board Launches “Consumer Compliance Supervision Bulletin”

CFPB Monitor

It also provides guidance as to redlining risk management techniques such as (i) the regular review of assessment areas and credit market areas; (ii) evaluation of fair lending risk arising from the opening, acquiring or closing of branches and offices; (iii) evaluation through marketing and outreach programs; and (iv) complaints monitoring.

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Five Things Banks Can Never Outsource

Gonzobanker

Commercial lending/banking training progression – We see too many banks that over-rely on a “steal the talent” approach to commercial and business lending expertise (that’s essentially outsourcing). First, despite the development of big bank lending talent that happened in the last 20 years, the pool is starting to dry up.

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10 Big Bank Marketing Lessons from the ABA Bank Marketing Conference

South State Correspondent

Most banks will target around 6% of revenues next year for their marketing budget, and banks with strong brands and marketing programs target above 7%. Both speakers presented the bulk of the opportunity to start around custody of these digital assets and then crypto rewards products and lending against such assets.

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Bankers Are Navigating a Brave New World with Mergers and ESG

Gonzobanker

Bankers risk underplaying the efforts that should go into ESG during the merger process including data analysis, brand and culture integration, lending products, market strategies, and staff training. Having an executive in charge of ESG integration and a combined strategy for mergers will be a small move with big impact.

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How to Write a Social Media Policy for Your Financial Institution

Long Lasting Ideas

Convene the Committee – Committee members can lend their expertise to these specific areas to consider for inclusion: define the institution brand presence on social media for marketing purposes. specify employee training that may need to be completed. specify employee training that may need to be completed.