PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. billion online in Q2 2020. percent of respondents in an early March survey said they were using their mobile devices to shop more often.

Retail 243

Retail Online social media Mobile 243

PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. According to a new report , the retail chain, hoping to reduce checkout theft, is turning to cameras powered by AI, with deployments underway in some 1,000 stores.

Retail 184

Retail Innovation Examples Online 184

PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. He added that “our customers buy our product because we offer advantages over the technologies mentioned here. Customer Journey.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

OCTOBER 11, 2019

In restaurant technology, cloud kitchens have emerged as a new model driven by the rise of online ordering. And, in digital banking, banks are innovating with their strategies for fraud protection and anti-money laundering (AML). 50 percent: Share of Swiss consumers who currently bank online. All this, Today in Data.

Trends 122

Trends Innovation Technology Marketing 122

PYMNTS

JULY 11, 2019

Innovation takes many flavors and paths, and that’s especially true when it comes to merchants who sell retail products and companies that sell retail services. Service merchants are very much focused on their profession and giving great customer service — that’s difficult to do online.”. Innovation Role.

Innovation 147

Innovation Retail System Course 147

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

JANUARY 21, 2020

And nowhere is that aphorism better illustrated over the last decade than with the statistic that more than 90 percent of all retail sales took place at brick and mortar stores. It gave retailers the illusion that digital was the retail cart driven by the physical store horse. Testing Innovation .

Retail 168

Retail Innovation Data New York 168

PYMNTS

SEPTEMBER 24, 2019

Brick-and-mortar retail can get a bad rap these days, as its considered old-fashioned and on the decline. But recent developments show that innovation in commerce does indeed happen in this area of retail. That’s why [the] brick-and-mortar retailer isn’t going anywhere. You cannot replace that experience (online).”

Retail 125

Retail Innovation Technology Mobile 125

PYMNTS

APRIL 2, 2020

Retailers are under the gun to bolster their messaging and ordering capabilities for online shopping, as eCommerce becomes strained amid the coronavirus. Data: 30K: Minimum number of retailers that are alerted to theft by Indyme’s sensors and hardware. 42%: Share of retailers who cite concerns about consumer confidence.

Retail 151

Retail Innovation Data Online 151

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. About the same share — or 60.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

SEPTEMBER 19, 2019

Apparel used to be mostly a brick-and-mortar retail experience, but that has changed drastically over the last few years – and has been one of the main innovations when it comes to commerce related to the clothes we wear. But at this point, it is also mostly table stakes in the race to bring apparel retail online.

Retail 137

Retail Innovation San Francisco New York City 137

PYMNTS

NOVEMBER 29, 2019

you could be gearing up to buy gifts in store or online. In a season where tradition is key, retailers are setting new ones with the help of emerging products and services on this Black Friday. Rethinking Conventional Retail Wisdom . Shoppers weren’t done with physical retail; they just wanted something different.

Retail 151

Retail Innovation Online Meeting 151

PYMNTS

NOVEMBER 26, 2019

Luxury and upscale retail are undergoing some significant changes as the holiday shopping season kicks off and a new decade approaches. The retailer recently delivered earnings that beat analysts’ expectations for the recently completed financial quarter, even as its net sales declined year over year. Social Retail.

Retail 131

Retail Online social media United States 131

PYMNTS

NOVEMBER 16, 2020

Rakuten , a Japanese tech company specializing in digital eCommerce solutions for retailers, is introducing a new subsidiary to bolster physical stores. Tentatively called Rakuten DX, the new unit will launch schemes for digital transformation at retailers’ physical shops, Rakuten said in a statement on Monday (Nov.

Retail 217

Retail Tools Online Meeting 217

Bank Innovation

NOVEMBER 16, 2018

Innovation is expensive. And for banks, making sure regulatory and security compliance is met on each technology undertaking only makes those costs larger. But innovation is a must for banks, who are not only competing with fintechs like neobanks, PFMs, and payment companies, but also with the likes of Amazon, Google, and even Walmart.

Innovation 150

Innovation Technology Google Compliance 150

Bank Innovation

NOVEMBER 16, 2018

Innovation is expensive. And for banks, making sure regulatory and security compliance is met on each technology undertaking only makes those costs larger. But innovation is a must for banks, who are not only competing with fintechs like neobanks, PFMs, and payment companies, but also with the likes of Amazon, Google, and even Walmart.

Innovation 150

Innovation Technology Google Compliance 150

PYMNTS

OCTOBER 7, 2019

As consumers get more visual, so, too, does retail, and that is helping to fuel some significant innovation. Indeed, 3D mapping stands as one of the latest ways that spatially focused technology promises to improve the retail experience. All of that provides an opportunity for visual innovation. Among them?

Retail 116

Retail Innovation Analysis Mobile 116

PYMNTS

NOVEMBER 25, 2019

Retail innovation comes from various places – and for the new decade, that includes quick-service restaurants (QSRs), the site of massive technological change. Self-service kiosks have been gaining popularity, and cutting-edge technology like biometrics is starting to be integrated. Contactless Payments.

Innovation 153

Innovation Retail New York City Minnesota 153

PYMNTS

JANUARY 10, 2020

Big-box retail is getting a refresh for 2020, at least in some parts. The big-box membership retail store saw its sales continuously rise throughout the holiday season, according to a report by The Wall Street Journal. Other innovations are taking place, including at Walmart. Take Costco. Grocery Robots.

Retail 130

Retail Innovation New Hampshire Online 130

PYMNTS

MARCH 20, 2019

For instance, why are there significant, revenue-draining gaps between what merchants think about payments innovation and what they actually do? Koopman and Karen Webster recently engaged in a discussion about how those gaps apply to a very specific but lucrative part of the retail landscape: the health and beauty product space.

Innovation 139

Innovation Retail System Payments 139

PYMNTS

JANUARY 18, 2021

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

Retail 309

Retail Online Maine Branding 309

PYMNTS

NOVEMBER 27, 2019

The segment, however, attracts scammers – but technology is becoming better at detecting fraud. And in retail, luxury and upscale commerce is undergoing significant changes as holiday shopping kicks off and a new decade nears. percent: Portion of sharing economy platforms that require new users to submit ID documents online.

Retail 167

Retail Innovation Fraud Data 167

PYMNTS

JULY 17, 2020

The rise in online shopping amid the pandemic is making digital payment options essential to healthy cash flow. And shoppers want technology solutions like self-checkout in post-COVID-19 retail environments, while healthcare companies are teaming with pharmacies to provide patients with access to primary care clinics.

Retail 136

Retail Innovation Payments Data 136

PYMNTS

OCTOBER 5, 2020

The Carrboro, North Carolina-based chain has used its technology-first strategy to get, keep and grow its customer base – even while its stores were shut down early in the pandemic. While stores were closed, Fleet Feet saw tremendous growth in its online business. Fleet Feet has come up with proprietary technology to address that.

Technology 131

Technology Retail North Carolina National 131

PYMNTS

OCTOBER 9, 2020

Meanwhile, one startup recently debuted a voice technology that turns any kiosk into a contactless interface. In retail, holiday shopping is kicking off early with the 10.10 77%: Share of consumers who would rather use touchless technologies due to the coronavirus crisis. Shopping Festival.

Retail 126

Retail Innovation Millennials Data 126

PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. Retailers must, therefore, assess what type of shopping experiences consumers are searching for, as well as how to provide swift payments.

Online 241

Online Payments Retail United States 241

South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves.

Technology 195

Technology Customer Experience Data Training 195

PYMNTS

OCTOBER 3, 2019

The sale of shoes online has come a long way since the dawn of eCommerce – and footwear continues to help drive innovation in the retail space. The importance of this area of retail was recently underscored by a move involving a Google veteran. 14, Reuters reported about a week ago. The Right Fit. Nike and Voice.

Innovation 116

Innovation Retail Google Online 116

PYMNTS

DECEMBER 24, 2020

When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. More consumers are going online to shop and pay as the pandemic progresses. The numbers speak for themselves. It was the catalyst for most every business dynamic in the category.

Retail 295

Retail Branding Minneapolis Trends 295

PYMNTS

DECEMBER 9, 2020

When Home Depot announced last month its plans to acquire HD Supply Holdings , it wasn’t just a sign of expansion for the home improvement retailer. According to Disque, the technologies are already in place for B2C firms to take the leap into B2B, but businesses must be strategic about the tools they choose to adopt.

Innovation 297

Innovation Fintech Cards Payments 297

PYMNTS

JANUARY 20, 2021

Google Cloud is rolling out Product Discovery Solutions for Retail, a new suite of services that will use artificial intelligence (AI) and machine learning (ML) to help eCommerce firms deliver personalized consumer experiences during a shopping journey’s initial phase. "As Vision API Product Search.

Google 208

Google Retail social media Meeting 208

PYMNTS

JULY 8, 2019

Can cameras replace cashers in retail? According to a recent Wall Street Journal report, British grocer Tesco plans to open a “pick and go” or “frictionless shopping” store to the public next year, following testing the store technologies with employees. The grocery industry is making a go of it. The latest effort comes from the U.K.

Retail 152

Retail Innovation Seattle Chicago 152

PYMNTS

JULY 24, 2017

All over the world, the retail industry is seeing a major transformation. As more people turn to the online arena to purchase everyday goods, retailers are looking for ways to fuse the digital and physical retail space. At the halfway point of the year, retail in China took an interesting turn. percent), food (20.8

Online 100

Online Retail Innovation Industry 100

PYMNTS

AUGUST 13, 2019

Not only is it a big time for retail but, in a sense, a kind of dress rehearsal for the upcoming all all-important holiday shopping season. Retail back-to-school spending for families will hit an average of $696.70 last year, according to the National Retail Federation , a trade group. this year, up from $684.79 Amazon Effort.

Retail 127

Retail Innovation Course Trends 127

PYMNTS

JULY 9, 2019

Retailers surely have more than enough to worry about these days. For one, the pace of innovation keeps speeding up – and that holds true for all types of retail niches, from apparel to grocery to others. Fast on the horizon, of course, is the new mobile network technology called 5G. 5G and AR.

Retail 194

Retail New York City Mobile Innovation 194

PYMNTS

JANUARY 14, 2021

Retailers made all sorts of quick pivots to their eCommerce sites as the pandemic unfolded, but in-store legacy technology proved to be an obstacle for many of them. As COVID-19 has demonstrated, many retailers struggled to move fast enough to create sustainable operating models for curbside pick-up, contactless delivery and more.”.

System 189

System Retail US Data 189

PYMNTS

JANUARY 15, 2021

We value Blackhawk’s reliable integrations and powerful connections to some of the world’s best brands in addition to its innovative approaches to helping us solve some of our most daunting challenges,” Givingli CEO and Co-Founder Nicole Emrani Green said in the announcement. 14) announcement. “We

Technology 187

Technology Cards Branding US 187