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What Did You Expect? Delivering Experiences that Meet Customer Expectations (Part 3 of 3)

Perficient

While this fact may never show up in a satisfaction survey, studies repeatedly point to the relationship between brand consistency and customer trust. When management disagree on CX goals, priorities or projected impact, delivery teams are left holding the bag. Customers expect dependable, connected experiences from brands.

Meeting 309
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Shoring Up FIs ‘Deteriorating Advantage’ Over Big Tech

PYMNTS

As Karen Webster observed in a PYMNTS interview with Zac Cohen, general manager of Trulioo , the lines blur, with roles as competitor and collaborator melting away and — perhaps for banks, and for Big Tech, giving rise for inspiration to do better? The digital players have great UX, which engenders trust in the interaction.

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Bright Paths Students Demonstrate New Skills with Incredible Variety of Apps

Perficient

A highlight of college was the year she spent studying abroad at the University of Edinburgh, where she took up Scottish Country Dance. Prior to Bright Paths, she earned a year’s worth of experience working in technology around software engineering projects as a Product Manager. Emily Merline’s Bright Paths Project: Writing Stats App.

Milwaukee 348
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Creating a Deposit Advance Product to Boost the Customer Experience

Perficient

Many of the world’s largest banks trust us with their most innovative, highly visible, and resource-intensive projects.

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Apply Now to Present at FinDEVr Silicon Valley 2016!

Fintech Labs Insights

Showcasing the latest tools, technologies, APIs, platforms, case studies and tutorials, we help CTOs, developers, software architects, UX designers, engineers, product managers and other technologists create the next wave of fintech innovation. Its mission is to serve the financial services developer community.

UX 15
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Presenter Application Deadline for FinDEVr Silicon Valley — Apply Now!

Fintech Labs Insights

Showcasing the latest tools, technologies, APIs, platforms, case studies and tutorials, we help CTOs, developers, software architects, UX designers, engineers, product managers and other technologists create the next wave of fintech innovation. Garner press recognition and gather feedback on innovations.

UX 15
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On your mark, get set, apply! FinDEVr Silicon Valley now accepting applications

Fintech Labs Insights

Garner press recognition and gather feedback on innovations. By showcasing the latest tools, technologies, APIs, platforms, case studies and tutorials, we hope to help CTOs, developers, software architects, UX designers, VPs of engineering, product managers and other technologists create the next wave of fintech innovation.

UX 12