Remove Financial Technology Remove Innovation Remove Mobile Remove User Experience
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User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

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Beyond Mobile Banking, Giving (Alexa’s) Voice to Financial Lives, Naturally

PYMNTS

How to bring mobile banking to the realm of the spoken word – beyond the mere recitation of account data, beyond call and response? Ideally, those actions should run the gamut of transactions and financial services, across payments and cards. It’s not online banking, it’s not mobile banking, it’s a digital user experience,” he said.

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Citi Teams With Cachematrix To Revamp Online Investing Experience

PYMNTS

“We have redesigned the end-to-end MMF user experience in our Citibank Online Investment portal to ensure that we are providing our clients with more data-rich fund research and analytics tools; new choices for automated sweep rebalancing; a simplified account structure; and enhanced usability with increased customization options.”.

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Visa, Wave Team To Bring Instant Payouts To Micropreneurs

PYMNTS

The Wave financial technology platform, he said, at base, is designed to handle the bookkeeping and tax complexities for its micro-merchant customers as they generate invoices and collect funds. That is the reality of what customers want in terms of user experience.”. That is a game-changer for the little guy.”. “I

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Fintech challengers – a threat or an opportunity?

NCR

The disruption caused recently by the emergence of a wide range of new financial technology (Fintech) players has been a huge jolt for the banking sector, and reminded traditional players that they cannot afford to be complacent in the face of these competitors. An opportunity for collaboration. ” An effective approach?

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Evolution through digital reinvention in banking

Insights on Business

Digital reinvention employs multiple technologies and approaches including cloud, blockchain, mobile, the Internet of Things (IoT), AI, automation, DevOps, Agile and Lean, but at the same time isn’t tied to any particular technology, and instead uses multiple supporting technologies. Footnotes: Macknight, Joy. The Banker.

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NCR Unveils Business Banking Mobile App

Fintech Labs Insights

If you are a community bank or credit union, then there’s a lot to like in the launch of Business Banking Mobile from NCR. The app brings the SaaS banking services platform to the mobile channel, giving small-and-medium FIs the ability to offer their business customers a range of services via iOS and Android devices.

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