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Customer Experience in Financial Services

Celent Banking

These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. The CXFS conference was all about the “voice of the customer” (VoC) and how financial institutions (FIs) can improve their customer “listening” skills.

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10 Top Banking Podcasts You Should be Listening to

Abrigo

Others are hosted by former regulatory officials and current financial institution executives who have a knack for finding interesting guests to interview or well-timed topics to discuss. Listen to the podcast episode, " How To Sleep Easier at Night About Capital and Risk Levels.". Financial Businesses. keep me informed.

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5 SEO Tactics to Increase Traffic to Your Website: Part 2

William Mills

Search Engine Optimization tactics to improve your digital footprint in the financial technology industry. In our last blog, we talked about how identifying keywords important to your company and technically optimizing your website are the starting points to increasing traffic to your website. Promote content via social media.

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FinTech year in review: What we saw and where we’re going

Insights on Business

Fintechs started dominating in the digital channel by reaching clients through bots, social media and other digital channels. For banks, APIs bring an opportunity to easily integrate and experiment with new financial technology, and how to implement it into their sector.

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William Mills Agency Releases New White Paper: How is the Evolution from Print to Digital Changing Fintech PR? Here are 3 Ways

William Mills

William Mills Agency , the premier financial public relations and marketing company, today released a white paper describing the influence the digital revolution has had on financial technology public relations. Please download the full white paper: “How is the Evolution from Print to Digital Changing Fintech PR?

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5 SEO Tactics to Increase Traffic to Your Website: Part 1

William Mills

Search Engine Optimization tactics to improve your digital footprint in the financial technology industry. SEO is crucial for companies in the financial technology industry because it helps generate leads by being on page one of Google when consumers are searching for your products or services.

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Transformation Time Bomb?

Independent Banker

When it comes to finance, millennials are a generation known to be conservative in spending and distrustful of financial institutions. Thus, it’s not shocking that millennials are a driving factor in the growing financial technology, or FinTech, movement. Growth in investments.