Sat.Nov 26, 2016 - Fri.Dec 02, 2016

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Can banks change their control freak cultures?

Chris Skinner

I was intrigued by a comment made by Anne Boden, founder of Starling Bank, on a panel I chaired the other day. Anne used to work for ABN Amro, AIB and RBS, and is now a Fintech start-up and her comment went along the lines of: “I’ve now realised that the simple changes I needed … The post Can banks change their control freak cultures? appeared first on Chris Skinner's blog.

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KYC May Be the Next Big Thing for Blockchain

Bank Innovation

Blockchain – still very desirable for banks and FIs, but not fully trusted yet – has already made its way to use cases and pilots in the financial services. Possibilities are endless, some say, but where is the next big success for blockchain? It’s KYC or Know Your Customer, according Read More.

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Think “bank relationship hub,” not contact center

Accenture

“We cannot direct the wind, but we can adjust the sails.” This proverb sums up the challenges facing traditional banks in the digital economy. As digitally native customers change their expectations of what their bank should provide, banks need to. Read more.

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Mobile Payments Today: November's best reads

Payments Dive

It's time for a look back at November's most-read articles on Mobile Payments Today.

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Elevating Accounting Practices: The Power of Outsourcing and Automation in the Digital Age

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Join us for an enlightening webinar as we delve into the transformative realm of modern accounting practices. In today's digital age, the convergence of outsourcing and automation has revolutionized how businesses manage their financial operations. In this webinar we will explore the synergistic potential of these two strategies to streamline processes, enhance accuracy, save cost and drive strategic decision-making.

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What do wealthy customers want?

Chris Skinner

I talk to a lot of wealth managers and private banks. They want to lead in digital as their clients are the coolest, richest people on the planet. It used to be that everything for a high net worth (HNW) client was face-to-face; now it’s skype-to-skype; tomorrow it’s machine-to-machine. The large wealth managers, private banks … The post What do wealthy customers want?

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How blockchain can bring greater value to Procure-to-Pay processes

Accenture

What is blockchain? Blockchain as a technology and concept continues to be hyped in the financial services industry. Experimental approaches and practical innovations like Accenture’s redactable blockchain are emerging and are of great interest and appeal to the financial sector. Read more.

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The revenue connection between mobile booking and loyalty

Payments Dive

Kristian Gjerding, CEO of CellPoint Mobile, examines mobile loyalty in the travel industry.

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What do retail customers want?

Chris Skinner

I blogged the other day about too many banks and that there’s not a big enough market for forty of them here in Britain. It made me think about what do customers really want? We talk about digital, apps, mobile and more, and yet the average customer … are they bothered? I suspect that many … The post What do retail customers want? appeared first on Chris Skinner's blog.

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Why Having No Customers Could Be The Best Thing for Your Fintech Startup

Bank Innovation

In Malcolm Gladwell’s book “David and Goliath: Underdogs, Misfits, and the Art of Battling Giants”, Gladwell asks his readers to reframe the classic biblical battle of David and Goliath. Rather than say David won despite his disadvantages in height and size, he argues David’s disadvantages should rather be seen as Read More.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Visa Acquires CardinalCommerce

PYMNTS

Visa announced today that it will acquire eCommerce payment authentication leader CardinalCommerce. The move is expected to enable Visa’s global clients and partners to accelerate, scale and secure digital commerce as payments expands to include billions upon billions of connected endpoints. Mark Nelsen, senior vice president of risk and authentication products at Visa, said that the “strategic acquisition combines Visa’s industry expertise and Cardinal’s critical role in payment authentication

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Use This Gift Guide For Ideas And New Customers

South State Correspondent

If you want to know why we do a gift guide every year, it is because it is fun.

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Global networks need global finance

Chris Skinner

I’ve recently been wowed by series such as House of Cards (Netflix) and The Man in the High Castle (Amazon), and am really blown away by The Crown (Netflix) and The Grand Tour (Amazon). I’m blown away not because these are good internet shows, which they are, but by the budgets being spent on them. … The post Global networks need global finance appeared first on Chris Skinner's blog.

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Rideshare Looks To Blockchain for Truly Decentralized Sharing Economy

Bank Innovation

The sharing economy has made it possible to “share” virtually anything: from cars, homes, loans, to doghouses (yes, that’s a real thing, check out Rover or DogVacay). Considered the trendsetter by many, Uber (see “uberization”) became synonymous to the notion of sharing economy, where consumers and service providers communicate among Read More.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Why Visa Bought CardinalCommerce

PYMNTS

To the average consumer, payments looks pretty simple and straightforward — especially when paying online. Enter a card number, hit buy and a millisecond later, the countdown to getting the goods begins. For those that use a mobile wallet, it’s even simpler. And while building all that simplicity for consumers is a good thing, actually making it simple — and secure — is basically what makes the digital commerce world go round.

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White heat of technology now resides in the cloud

Bobsguide

The fourth industrial revolution, powered by the Internet of Things (IoT) & big data, will reside in the cloud. There was much talk last week about supporting the UK tech sector and innovators. The leader of the opposition Labour Party in the UK, Jeremy Corbyn, even referred to the.

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How to protect consumer rights in battle over data access

Payments Source

With access to financial transaction data under threat by hurdles imposed by certain financial institutions, it should be up to consumers to decide how their data is used to improve their financial well-being,

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In Blockchain News: R3 Releases Corda, Chris Larsen Talks Ripple

Bank Innovation

Welcome to another crazy week in cryptocurrency! There’s been a lot for blockchain enthusiasts to digest this week, but let’s start with consortium news. The R3CEV blockchain consortium of banks opened its Corda codebase up to the larger developer community this week, in the hopes that independent experiments based on Read More.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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What Banks Are Missing In The Digital Enablement Game

PYMNTS

For years, financial institutions have relied heavily on face-to-face interactions at the bank branch in order to determine the financial needs of their customers. The couple that just got married may soon be looking into a mortgage. The family with a baby on the way may want to start a new savings plan. But today, banks are struggling to make these complex decisions because, in many branches, customers are nowhere in sight.

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Wealth management: an insight into the future

Bobsguide

The International Customer Conference was recently held in Amsterdam, addressing the imperative changes in the wealth and finance management industry. GTNews discussed how wealth and investment managements firms should put more emphasis on digital platforms and incorporate innovative ideas to keep.

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FIS starts drilling into banks’ ‘big data’ for payments

Payments Source

Big data was supposed to unleash a lot of powerful insights for banks, but many financial institutions still haven’t found a way to harness their own data because the amount of available information is so vast.

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Rideshare on Ethereum Raised More Than $650,000 in Ether

Bank Innovation

Arcade City started out as a Facebook page that resembled a decentralized ridesharing environment where customers would “hail” a car by posting to Arcade City’s page, and drivers would then respond with their set prices. But founder Christopher David had other plans for Arcade City: a decentralized ridesharing app that will run Read More.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Supply Chains Suffering From Holiday Overload

PYMNTS

Picture this: Amid preparing for a Thanksgiving family dinner, the flowers you had ordered from a business arrive — only, they’re not exactly what you ordered. They may be different sizes, arranged differently, include different flowers, despite placing an order for all of the arrangements to look the same. It’s a scenario SciQuest CEO Rob Bonavito’s family found itself in last week and is an all-too-common situation for holiday shoppers when consumer demand spikes.

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Banking on the cloud

Bobsguide

The future of banking is predicated on cloud computing as cost, flexibility, speed and a desire to tap into fintech innovation drive uptake by challengers and established banks. Cloud computing capacity and services mean that small challenger banks, often using financial technology.

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OCC grants new charter to fintech firms—with strings attached

Payments Source

The Office of the Comptroller of the Currency will start granting limited-purpose bank charters to fintech companies, but intends to maintain high standards for new entrants.

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Why The R3CEV Blockchain Consortium Is Splintering And What That Signals

Bank Innovation

First it was Goldman Sachs to leave R3CEV. Then it was Santander. However you spin it, this is not good. As Anna Irrera reveals (from her new job at Reuters in New York), R3CEV “has reduced the amount it aims to raise from bank members in its first large round of Read More.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.