October, 2022

Retail banking trends to look out for in 2023

Independent Banker

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. By William Atkinson.

Why retail banking presents rare opportunities right now


The world of banking is big—too big for one person to cover alone, especially with today’s digitally-fueled pace of change. In that spirit, I’m turning my blog over to my colleague Steven Smith for this post on the once-in-a-generation opportunity emerging in retail banking right now.

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Trending Sources

“Time-on-Task” Should Be Your Dominate Banking Metric

South State Correspondent

While “customer delight” is a worthy goal, few banks should focus on the concept. We covered various methodologies HERE.

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Does your bank need cyber insurance?

Independent Banker

As digital crime evolves, cyber insurance could be part of the solution. We explore how it can protect banks against financial losses and provide resources in the event of a cyber attack. By Beth Mattson-Teig.

What Lenders Need To Know: Increase of Standardized Loan Rejections

As the CRE market continues to tighten, the rejection of substandard loan documentation is on the rise. Don’t put your loans at risk. Check out the Infographic.

You’ll Have to Open Your Checkbooks if You Want Consumers to Change Banks


Bankers are obsessed with discovering the “secrets” of getting consumers to change banks, while market researchers feed that obsession with survey data that purports to reveal those secrets.

More Trending

Abrigo CEO Wayne Roberts announces retirement


Abrigo announced the retirement of Chief Executive Officer Wayne Roberts and the company’s search for its next CEO. . Roberts, who joined the company in 2016, is stepping back to focus more time on personal interests and passions.

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5 ways ISO 20022 could rewrite the future of payments


ISO 20022 is probably the biggest payments change of the last 30 years—if not more. It’s also no longer news. The industry has known for years that it’s coming. In fact, some institutions began their migrations over a decade ago.

Higher Rates – Faster for Longer

South State Correspondent

In the last 12 months, the Federal Reserve went from arguing that inflation was a transitory phenomenon to raising interest rates to fight runaway inflation by three percent in just six months.

Brad M. Bolton: FedNow and faster digital payments

Independent Banker

Photo by Chris Williams. FedNow can be another positive differentiator for our nation’s community banks, but we must be ready for this real-time service and its 24/7/365 requirements.”.

Digitally Transforming the Engagement Experience for Financial Institutions

Customer experience has become a key differentiator. Learn how to launch your digital transformation by incorporating two customer experience trends into your digital transformation strategy: self-service & personalization.

Bitcoin can make the world green

Daily Fintech

Fast forward to 2140, when all 21 bitcoins are in circulation, what will happen to the network? Will miners continue to secure the network when the reward goes away?

Afterpay adds monthly BNPL option

Payments Dive

The Block-owned buy now-pay later provider is growing beyond its “pay in 4” plans by adding a financing option for pricier purchases

FinCEN reissues real estate Geographic Targeting Orders


Key Takeaways. FinCEN reissued Geographic Targeting Orders to include two new metropolitan areas. Real estate purchases of $300,000 or more are affected by the GTO because they have historically been a successful vehicle for money laundering.

Banking tech works best in a culture of innovation


There have been impressive technological advances in banking systems in recent years. But banks can’t just purchase new software and expect it to magically improve their business—the product is only the beginning.

The Lender's Guide to Automating Complex Loans

Providing commercial lenders with key insights into how commercial lenders can automate small-balance, mid-market, and large-cap loan documentation with advanced technology.

10 Big and Small Ideas From Gartner and Money 20/20 – Recap

South State Correspondent

Our teams just returned from back-to-back weeks at the Gartner Symposium in Orlando and Money 20/20 in Las Vegas. Gartner focused on technology infrastructure, while Money 20/20 was around fintech and payments.

John V. Anderson: 75 years in community banking

Independent Banker

John V. Anderson bought F&M Bank in the early 1970s. It’s a third-generation family business today. John V. Anderson celebrates 75 years in community banking this year. The chairman emeritus of F&M Bank offers us a glimpse of his life, his career and the lessons he’s learned along the way.

Intix launches xCOMPLY to help financial institutions navigate the evolving regulatory landscape


Intix is proud to launch xCOMPLY to help financial institutions deal with compliance operations more efficiently. Regulatory requirements are becoming more and more complex, and financial institutions know that access to transaction data has become a must.

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Durbin maps path for card bill

Payments Dive

Dick Durbin and his Republican ally, Sen. Roger Marshall, seek to attach their credit card competition legislation to a defense spending bill

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The New 7 Facts on Housing Interest Rates and What Banks Can Do About It

The CRE multifamily sector has created tremendous momentum that won’t be slowed by interest rate hikes. Check out the facts right here!

Preparing your financial institution to manage loan workouts, loan modifications


Managing loan workouts and modifications Tips for preparing your bank or credit union to handle an increased volume of problem loans while ensuring prudent credit risk management. You might also like this video, "A look at credit risk in a rising-rate environment." WATCH.

Bold steps through the virtual showroom to real finance


The metaverse might seem like a fantasy for the future, and not something that will impact finance, but some auto and equipment finance organizations are already pursuing the new opportunities it presents.


We Need Your Help! Please Give Us 6 Minutes to Complete This Survey

South State Correspondent

Help us, help you. It is budget and strategic planning season, and many banks have asked for this data in order to help calibrate their bank. We are asking about your expected budgets, views on the economy, prospects for growth, and the most significant challenges.

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Wood & Huston Bank’s life-saving donation

Independent Banker

After 40 years in its Cape Giradeau branch, Wood & Huston Bank moved to a new building and allowed firefighters to train in its former building.

How to Choose the Best Automated Documentation System for Commercial Loans

Not all automated loan doc prep solutions are created equal. That is why we have put together a checklist to help you evaluate potential partners and find the best-automated documentation system for your requirements and needs.

Why & how Daily Fintech is releasing Front Page Weaver code to open source.

Daily Fintech

FrontPage is an expert-curated news service, with clickable news headlines plus a 250 character commentary – news you can trust from experts who have walked a mile in your shoes.

Fed majority votes to finalize debit rule

Payments Dive

In a 6-1 vote, the Federal Reserve finalized a debit card processing rule that underscores a requirement that multiple card networks be available for routing transactions, including online

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Construction draw software: How to automate loans


Streamlining the construction loan process Construction d raw s oftware helps lenders and contractors to automate the construction loan management. . You might also like this webinar, "How to manage a high-performing construction loan portfolio." WATCH.

Why banks should look Beyond Advice for growth


Banks face a trust paradox. While customers trust banks with their money, only 19% of them say they are interested in receiving advice from a bank. And the more digital banks become, the less connected they are with their customers.

Digital Commercial Lending Technology Case Study: Increasing Loan Volume and ROI

In this Commercial Lending Case Study, you'll discover how to leverage digital lending technologies to accelerate growth and leapfrog the competition in the private lending market. A new and innovative approach to mortgage lending — growing lending volume by orders of magnitude.