eBook Management Operations Retail 
PYMNTS
JULY 30, 2019
One of the biggest retail stories as we head into 2020 is how India is a battlefield of digital commerce, along with a hotbed of retail innovation. The eCommerce retailer is said to be working with Catamaran and has started hiring workers for the operation per unnamed sources, Reuters reported. Amazon’s Moves.
PYMNTS
MAY 13, 2019
In the unattended retail space, vending operators are also becoming more aware of the shifting behaviors of their shoppers and the need for swift and digital payment options. That smaller size opens up whole new markets, and gains access to spaces that have never had a retail experience [as] a part of it.”.
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PYMNTS
APRIL 19, 2018
Wendy’s , for example, planned to roll out self-ordering kiosks at about 1,000 of its retail locations by the end of 2017 in an attempt to both lure younger customers and to battle long lines at peak dining hours. 25 percent is the projected percentage of customer service operations that will use chatbots by 2020.
PYMNTS
FEBRUARY 21, 2018
Even traditionally offline retailers such as Walmart have to expand their omnichannel offerings to reach consumers. Here are five omnichannel features retailers should keep in mind when reaching consumers online. Mark Ibbotson, executive vice president of central operations for Walmart U.S.,
PYMNTS
MARCH 26, 2019
Amazon is gearing up to roll out kiosks in India that will enable consumers to purchase its hardware including its Kindle eBook reader, Echo, its smart speaker, and the Fire TV stick. The kiosks could be the early stage of Amazon creating more of a physical retail presence in the country.
FICO
SEPTEMBER 12, 2019
“UK banks reported higher levels of integration in six out of seven areas — for example, 53% of respondents said their investigation systems were very integrated, vs. just 24% for all other regions surveyed,” said Matt Cox, who oversees fraud operations in Europe, the Middle East and Africa.
PYMNTS
DECEMBER 31, 2018
Matt Redwood, head of self-service at Diebold Nixdorf , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. There has been an assumption that if SCO is installed, customers will use it, and the retailers will shave costs. This couldn’t be further from the truth. In the U.S.,
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