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Perficient Interviewed for Forrester: The Future Of Insurance

Perficient

With new risks, shifting market dynamics, and the unstoppable march of technology, the insurance industry finds itself at a crossroads. Perficient’s insurance experts, who were interviewed for this report, echo this sentiment, emphasizing the need for insurers to embrace innovation to stay relevant.

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eBay’s Head Of Payments On Localizing Buyer-Seller Experiences

PYMNTS

A payments orchestration layer can serve as an intermediary between a merchant and its various PSPs while extending services that support payments analysis, regulatory compliance, cybersecurity, anti-fraud protection and more. At the same time, eCommerce purchasing volumes are surging, with the month of April seeing a 23.5 About The Playbook.

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Elan: The Positive Impact Of Payments

PYMNTS

Matt Carpenter, senior vice president and market director of Elan Financial Services , explores how his firm has responded to the drastic changes the pandemic has brought to the financial landscape and the world at large. "We Throughout the pandemic, payments have been an invaluable tool to connect, support and enact change.

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Payment Security: Aligning To A Broader “Digital Business Transformation” Agenda

PYMNTS

These intelligent solutions not only let you build a secure e-commerce strategy centered on customer value, but also a broader digital business transformation plan focused on competitive advantage. Discover: – What technology, applications, and digital all have in common when it comes to the new e-commerce strategy.

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Easing The Online Shift With Integrated Invoicing

PYMNTS

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. As demand for digital solutions grows, so will demand for cross-platform integrations.

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The Sorry State of Contact Center Technology

Gonzobanker

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

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What Will Bankers Purchase in 2018?

William Mills

Financial institutions are transforming their business practices to introduce new technologies and services and enhance customer service and as they continue to increase the scope of their digital strategies, gaps in personnel still exist. Future Innovations. The post What Will Bankers Purchase in 2018?