Remove Digital Strategies Remove Events Remove Innovation Remove Security
article thumbnail

Today In Payments: DOJ Approves Mastercard's Finicity Acquisition; Airbnb Files For IPO

PYMNTS

Securities and Exchange Commission (SEC) on Monday (Nov. consumers actively use mobile banking apps, but another 43 million shy away from doing so because they believe banking apps’ security falls short. Vaccine Provides Hope, But Sports And Concerts Keep Live Event Plans Flexible. Airbnb Files for IPO, Warns of Volatile Future.

Payments 130
article thumbnail

Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

When a bank operates this way, the focus tends to be around operational uptime, security, and incident management while insufficient attention is given to the end-user customer experience. Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. The post Who Owns Digital?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The New Financial Paradigm

Cisco

The dramatic change of habit in the behavior of banking customers, digital natives or not, has brought adoption of digital payment methods and new interaction channels. Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry.

article thumbnail

Reinventing Financial Services

Insights on Business

From pressures around data security, a constantly evolving regulatory environment, and disruptive new players (fintechs)—all amplified by cost pressures and diminishing margins—it’s clear that business models need to quickly adapt. We’ve been long saying that financial services firms today are undergoing a radical transformation.

article thumbnail

The top 4 trends banks can’t ignore in 2019

Cisco

Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Visited a local retail branch?

Trends 64
article thumbnail

The Sorry State of Contact Center Technology

Gonzobanker

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

article thumbnail

The Best Fintech Conferences this Week (7 Dec 2020)

Fintech Labs Insights

As the year (finally) winds down, it’s not too late to take in a fintech event with 6 coming up this week and next. And let’s not forget an important advantage of virtual events in December, multitasking (e.g. Also starting Monday, American Banker is back with its popular Digital Banking event, normally a mainstay of the June calendar.