Digital Banking Online Security UX 
Perficient
AUGUST 9, 2022
John Doe may come to a financial institution seeking guidance on how to live off his social security money, while Jane Doe may need assistance on how to best invest the substantial amount of money she recently inherited – each customer should be treated with the same amount of care and thought. Education and advocacy.
PYMNTS
SEPTEMBER 18, 2020
The public markets are less excited about the traditional FIs – the private money indicates promise in digital banking, and decidedly less rosy days ahead for the traditional financial players (who are burdened by legacy tech and have relatively higher exposure to legacy financial/credit products that may be pressured by rocky economic landscapes).
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PYMNTS
JULY 24, 2019
Conventional wisdom seems to hold that challenger banks will eat traditional financial institutions’ collective lunch in the race for deposits, for checking, even for credit cards. In that mindset, banks, laden with entrenched legacy systems, with disparate platforms — call it big infrastructure! — Trust in Digital Banking. “It’s
PYMNTS
SEPTEMBER 18, 2020
The public markets are less excited about the traditional FIs – the private money indicates promise in digital banking, and decidedly less rosy days ahead for the traditional financial players (who are burdened by legacy tech and have relatively higher exposure to legacy financial/credit products that may be pressured by rocky economic landscapes).
Gonzobanker
JULY 20, 2022
One of the fatal mistakes many institutions make is viewing digital as falling entirely within the domain of I.T. When a bank operates this way, the focus tends to be around operational uptime, security, and incident management while insufficient attention is given to the end-user customer experience. The post Who Owns Digital?
Celent Banking
MAY 5, 2017
In late 2014, a systems upgrade lead to a number of glitches , including bill payment going down, online banking being inaccessible, and the safe-to-spend feature showing incorrect balances. Challenger institutions have been an important part of the banking ecosystem. Some accounts were locked for more than 24 hours.
PYMNTS
NOVEMBER 25, 2019
Google’s expertise is in UX design,” he noted. “By If you can bring consumer payments and consumer data together, that’s where I think [the future] of payments and banking lies,” VB said. It’s clearly uncharted territory, even as banks themselves use data analytics on consumer spend to serve static offers to cardholders.
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