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Digital Banking, With Millennial, Mobile – And Governmental – Tailwinds

PYMNTS

The push toward digital banking seems an inexorable one, with the technology and demographics acting as tailwinds, and where governments have increasingly gotten into the act of promoting digital banks (the pure-play kind) and making forays into bits and bytes, where once paper and face-to-face transactions reigned.

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Seeking Banking Balance Between Physical And Digital

PYMNTS

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Can banks have it both ways? It has also meant working in anticipation of the changing needs of millennial users.

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Why getting digital banking right could prove vital in the Gulf

NCR

Like many regions across the globe, the Gulf is currently going through a period of change in the banking industry, which is presenting challenges for local institutions but also creating opportunity. Digital demands. Standing out in a crowded marketplace.

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Creating a Customer-Centric, Digital Financial Institution

Abrigo

Today, 73% of all consumer interactions with financial institutions are done digitally , according to the 2019 FIS Performance Against Customer Expectations (PACE) report. While many financial institutions are seeing the benefits of digitizing different areas of their bank or credit union, others are still hesitant to invest in technology.

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Not Down For The Count, Cash Still Counts For Plenty

PYMNTS

Brazil and Mexico — the total amount in cash payments for the region was $3 trillion in 2015, with weighted average cash use at 14 percent of GDP, with an estimated increase, annually, of 4 percent through 2020 in absolute dollars but a decline in percentage of GDP by 1.2 Turning to the Americas — defined as the U.S., do not accept cash.

ATM 192
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Credit Unions? Bid To Bridge The Challenger Bank Perception-vs.-Reality Gap

PYMNTS

According to Chambers, part of the would-be interest from CU members may stem from the fact that challenger banks have been blanketing the airwaves — digital and otherwise — with advertising on a large scale. Their marketing budgets are deeper and bigger, and they are national,” said Chambers of these and other digitally-focused firms.

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Deep Dive: Digital-First Banking’s Challenges And Benefits

PYMNTS

Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications.

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