Remove Digital Banking Remove Fraud Remove Millennials Remove Survey
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Top 5 Surprises from FICO’s Fraud and Digital Banking Survey

FICO

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. million consumer fraud and 1.4 FICO Admin. Tue, 07/02/2019 - 02:45. by Sarah Rutherford.

Survey 52
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New Data: Consumers Want Banks To Use Location Data To Keep Accounts, Transactions Fraud-Free

PYMNTS

There are other benefits that the function could provide, however, including more robust fraud protection. How can banks better communicate the benefits of location sharing — and its vast potential to combat fraud — to customers who are on the fence? The report surveyed 2,141 U.S.

Fraud 171
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FiServe Survey: More Consumers Using Mobile Bill Pay, Slowly Testing Digital Wallets

PYMNTS

The latest Expectations & Experiences consumer trends survey from Fiserv , a leading global provider of financial services technology solutions, finds that consumers are paying more bills from mobile devices while slowly starting to venture into digital wallets.

Survey 115
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Digital Banking: Humanizing the Customer Experience

FICO

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 commandments below into common themes. Digital lift-and-shift is not a strategy! Banks must find ways to be personable in these impersonal channels. Respect the data.

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Step Aside, Millennials — Why Fintechs Are Targeting Baby Boomers & Retirees

CB Insights

Fintech is often associated with digital tools targeted at tech-savvy millennials. Fintech cos are trying to prevent fraud. Estate planning gets a digital makeover. Fintech cos are trying to prevent fraud. get the REPORT on next generation investors. Source: Deloitte. Retirees still need investment services.

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Deep Dive: Digital-First Banking’s Challenges And Benefits

PYMNTS

Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications.

ATM 151
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Does Anyone Outside PR Firms Think Surveys Are Newsworthy?

Tech and Finance

In a recent blog at Articulate Communications I wrote about the number of surveys that public relations firms send out, and how useless many of them are. I just reviewed my Inbox to see what the recent evidence is…the results are below and include six surveys I have received so far today.

Survey 28