Digital Banking Fintech Survey User Experience 
PYMNTS
AUGUST 4, 2020
Where once the marquee names in tech (and no shortage of FinTechs) jockeyed for primary banking services relationships, an increasing number of partnerships are now taking shape. To that end, BBVA was one of six banks that said on Monday (Aug. As PYMNTS’ own research has shown, brick-and-mortar banking is alive and well.
PYMNTS
APRIL 24, 2020
COVID-19 has closed bank and credit union (CU) branches across the United States, sending the demand for digital banking solutions soaring as consumers hop online to manage their finances from home. However, CUs are not the only financial institutions (FIs) looking to offer digital banking innovations to their members.
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NCR
JULY 6, 2017
A new study has revealed the extent to which consumers around the world are embracing emerging financial services providers, with one in three digitally-active citizens now using fintech solutions on a regular basis. In these countries, an average of 46 percent of survey respondents indicated they were engaged with the technology.
PYMNTS
JUNE 27, 2018
As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. The findings in this Playbook are based on the survey responses of 214 U.S.
PYMNTS
APRIL 2, 2018
Consumers demand easy, digital banking, but this pressure for banks to deliver is also coming from corporate clients. Take mobile banking, which has propelled the introduction of mobile-only banks to meet demand for better services on smaller screens.
PYMNTS
JULY 1, 2019
In the Leveling the Playing Field For Different-Sized FIs Edition of the latest Innovation Readiness Playbook™ series, a collaboration with i2c , PYMNTS surveyed more than 200 FI decision-makers to examine how institutional size relates to innovation. A dominant focus for small FIs over the next three years will be user experience: 57.4
ZootBlog
MARCH 29, 2016
It is well known that silos have long prevented banks from achieving the ideal customer experience, because they create a fragmented user experience. An executive from Ally Bank made an interesting observation at a recent industry conference. This is an opportunity for banks.”.
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