Customer Experience Tools User Experience UX 
Perficient
MARCH 9, 2021
A functional, seamless user experience is critical for businesses operating in digital spaces. Once you have chosen which metrics to monitor, you can employ testing methods specific to your use case to further understand how the design change, or multiple changes, impacts the targeted user experience.
PYMNTS
JANUARY 14, 2020
Lior Cohen, senior director of cloud security products and solutions at cybersecurity firm Fortinet , recently told PYMNTS why the digitization initiatives many payment service providers undergo in the name of better customer experience can exacerbate security risks. Greater Security Without Compromising UX.
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Perficient
SEPTEMBER 21, 2023
The Data: The Gas That Makes the AI Go What good is a stand-alone AI tool for businesses if it isn’t grounded in trusted, contextual data? If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience.
Perficient
FEBRUARY 22, 2021
In fact, Google recommends utilizing motion and speed, such as duration (how long a transition lasts) and easing (acceleration over time) to help users understand UI changes to simplify complex tasks and streamline the user experience. To learn more about motion and website design, contact our UX design experts today.
PYMNTS
FEBRUARY 20, 2020
Self-described as more of a tech guy than a lingerie guy, Lucaciu has coordinated a suite of tech offerings that not only get products in front of customers quickly, but also keep those customers engaged with sophisticated software and coding tools.
Perficient
AUGUST 30, 2022
In this blog, I define Agile, explain the key components of an Agile approach, and provide an example of a financial services firm leveraging an Agile methodology to create new products that contribute to elevated customer experiences. Preferred technologies (UI/UX technologies, backend technologies like Java,Net, ETL Informatica, etc.)
Perficient
NOVEMBER 6, 2020
Whether you’re checking your bank balance, getting an oil change, or enjoying another curbside pickup for Taco Tuesday, everyone loves a great customer experience. And if you’re on the other side of that exchange, everyone wants to make their customers happy and coming back for more.
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