Trust And Speed Light A New Path To Omnichannel Retail
PYMNTS
JANUARY 22, 2020
Indeed, as the recently completed National Retail Federation (NRF) retail show in New York City demonstrated, commerce keeps moving to what Webster called in the webinar a “customer-centric approach.” By comparison, 32 percent of Gen Z, 35 percent of millennials and 22 percent of Gen X consumers buy online from the same store.
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