PYMNTS

MARCH 12, 2019

Instacart, the online grocery company, announced Tuesday (March 12) it has expanded alcohol delivery for customers across the U.S. In a press release , Instacart said customers in 14 states, as well as Washington D.C., Companies from which alcohol can be delivered include Albertsons, Kroger, Publix, Schnucks and Stater Bros.,

North Carolina 109

North Carolina Washington Nebraska Kentucky 109

PYMNTS

MARCH 29, 2019

That’s as much detail as Foot Locker shared about Greenhouse, but a look at the brand’s recent moves confirms the company, like so many other digital commerce and payments players, is interested in creating customer experiences – something beyond the normal sales and transaction process. Today, the U.S.

Retail 108

Retail Detroit Michigan Branding 108

Independent Banker

MARCH 31, 2022

“I’m so inspired by the professionalism, integrity and commitment of our executive committee and board of directors as we work together to serve the needs of community bankers across the nation,” says Terry Jorde, ICBA senior executive vice president and chief of staff. ICBA president and CEO Rebeca Romero Rainey echoes this sentiment.

Community Bank 239

Community Bank Community Industry Texas 239

Perficient

MAY 21, 2021

Emily Merline, originally from Milwaukee, WI, attended Arizona State University on a National Merit Scholarship. She completed the Programming for everybody course from the University of Michigan and an introductory coding course (which included both Python and Javascript) via Udacity.

Milwaukee 348

Milwaukee Software Course Detroit 348

William Mills

SEPTEMBER 9, 2016

Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Working for the past 6 years with many banks to design their online experience. Purple = Customer Experience.

social media 40

social media ATM Mobile Customer Experience 40

Gonzobanker

DECEMBER 20, 2019

Its Baldrige-winning tenacity on customer experience is legendary and consistent. Niche Payments Acquisition Award – Goes to City National Bank for its acquisition of FilmTrak. So talk about a busy area of focus and some hair pulling when it comes to customer experience? The bank’s strategy is laser-focused.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 14, 2023

Honorable Mentions – while this was a quiet year for M&A, we tip our hat to Atlantic Union’s acquisition of American National Bank and Eastern Bank’s acquisition of Cambridge Bank. Let salute this year’s standouts: The Smarter Bank – Strategy Award – goes to Michigan State University Federal Credit Union.

Fintech 195

Fintech Community Regional Technology 195