Perficient

FEBRUARY 19, 2021

Gartner customer experience research shows the value of team engagement: Two-thirds of the drivers of customer satisfaction are due to “feel factors,” or how customers feel during and about their experience. Management is more quantitative, while leadership is more qualitative.

Leadership 352

Leadership social media Survey Meeting 352

Perficient

OCTOBER 29, 2020

Making matters worse, early versions of Quibi offered no way for users to share content with friends, stymieing growth on social media. Compared to the eons of free YouTube and other social media content viewers were happily consuming, Quibi was a non-starter. Ability: providing the means to act.

US 294

US social media User Experience Digital Strategies 294

Abrigo

MAY 5, 2022

In many cases, the podcasts or hosts have sizable social media followings, and all release a new episode at least once per month so you can stay up to date with the latest trends in the finance world. Weekly episodes highlight innovators and industry players driving innovation in the financial services industry.

Community 195

Community Lending Maine Resources 195

South State Correspondent

JANUARY 3, 2024

These books span a range of banking topics but emphasize second-order thinking, productivity, building client relationships, and innovation. Within the story are multiple lessons on dealing with the theory of constraints, choosing key performance indicators, organizational dysfunction, management, and leadership.

Leadership 370

Leadership Management Strategy How To 370

Independent Banker

MARCH 31, 2022

It’s an honor to work with them as we focus on advocacy, education and innovation for the community banking industry. Hartings: ICBA’s ThinkTECH Accelerator brings fintechs and community banks together to enhance bank operations and the customer experience. Terry Jorde, Senior executive vice president and chief of staff, ICBA.

Community Bank 239

Community Bank Community Industry Texas 239

Independent Banker

DECEMBER 31, 2022

It has a lot of automation, AI and workflow built into it, and it will provide a better customer experience and a better lender experience. And when customer satisfaction serves as a chief indicator of performance, peer-to-peer sharing and social media emerge as natural public relations vehicles.

Community Bank 91

Community Bank Community Tampa North Carolina 91

Gonzobanker

DECEMBER 22, 2020

During a busy year we saw Jill supporting her local community, blogging with Mark Cuban, spinning up new PPP technology and innovating with things like curbside banking. An early innovator in commercial workflow and analytics, upcoming CIOs could learn a ton from John on how to partner and engage constructively with lines of business.

Idaho 181

Idaho Community Industry Strategy 181