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Our 7 Questions to Prevent Bad Bank Technology

South State Correspondent

Does the Bank Technology Improve the Customer Experience Across the Bank’s Platform? To answer the question above, ask yourself – “How does the product scale across the bank’s platform to various customer segments?” The result is two different customer experiences that cannot be brought together.

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Peter Kulik Innovation Award: How Auriga’s WWS is innovative

Bobsguide

Q: How do you feel about your Peter Kulik Innovation Award win? Very proud, of course, as it proves our ongoing commitment and investments have found an important new appreciation on the market. Q: What can organisations do to improve the security of the ATM ecosystem and enhance the user experience at ATMs?

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Weekly Wrap: MoneyLion prepares for growth, as fintechs focus on holiday promotions

Bank Innovation

In this episode, Suman Bhattacharyya, deputy editor, and Angely Mercado, associate editor, discuss the following news developments: How MoneyLion’s appointment of a chief operating officer will help fuel its growth plans; The debate among banks and […].

Video 259
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Choosing the right chatbot vendor

Insights on Business

According to Gartner , “twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020.” The Forrester New Wave™ is a graphical representation of Forrester’s call on a market.

Resources 101
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Attending our conferences with flexibility and care

Bank Innovation

At Royal Media, Bank Innovation‘s publisher, we take great pride in the value of our exceptional industry conferences and the effort we put into their production. We rightly view our more than a dozen annual conferences as crucial opportunities for business development in our industries.

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Finovate Fall 2016 Live Blog – Day 1

William Mills

Visualizing data for trends and market projection, visualize data in different ways. Includes a customer health meter, ACME;s scores compared to scores of other companies. Also a pretty good customer experience. operation of Russian-based company. With GoodData can productize the data and more. I think they do.

Mobile 40
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37 Corporate Innovation Labs In Finance

CB Insights

We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong. Visa — One Market Center. Founded: 2013.