Customer Experience Google Millennials social media 
Digital Growth Institute
JUNE 28, 2023
Unfortunately, there is currently a trust gap, with many millennials feeling like they have no one they can trust for financial guidance. Only a mere 8% of millennials trust financial institutions. Social media platforms like TikTok, Instagram, YouTube, and Google have become popular sources of information for the younger generation.
Abrigo
MAY 5, 2022
million podcasts in the world, you might find it daunting to weed through the lists on Apple Podcasts, Spotify, Google, or other platforms to find the best banking podcasts. Banking artificial intelligence (AI), the customer experience, enticing millennials, and change management are among subjects tackled in recent episodes.
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CB Insights
NOVEMBER 6, 2018
While beauty conglomerates like L’Oréal are making acquisitions to become more tech-enabled, tech giants like Google, Amazon, Facebook, and Apple (GAFA) are pursuing the high margins in beauty through partnerships, consumer insights, e-commerce, and more. Beauty brands partner with Google Assistant and Home. Source: Think with Google.
NCR
AUGUST 2, 2016
More than 1 in 3 people won’t eat at a restaurant with 3-stars on online review websites like Yelp, Facebook and Google. The online review space has entered the social media era, and banks are struggling to catch up. The theme on every bank’s social media manager is “compliance.” Online Reviews Are Social Media.
PYMNTS
AUGUST 26, 2019
Retailers looking to engage tech-savvy millennials and Gen Z consumers are quickly doubling down on their efforts to offer more visual content and enhance the discoverability of their products and services. Users can screenshot products found on Instagram , Pinterest or similar social media apps.
William Mills
MAY 11, 2016
In 2015, 70% of customers preferred to open bank accounts through mobile channels. Fiserv is meeting that need for FIs and millennials. Digital customers are more profitable customers. Industry leader Fiserv is tackling the issue account opening for Millennials. The account has a tie into social media and sharing.
CB Insights
OCTOBER 10, 2017
Ninety-two million millennials will soon be in what Goldman Sachs calls their “prime spending years.” Bankrate found 83% of millennials don’t think they’ll ever retire: they simply “don’t think they’ll have the money” to do so.). How Level Money designed itself specifically for a mobile-first experience.
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