William Mills

SEPTEMBER 25, 2018

However, they see their main value as helping to improve customer experience. ^SR Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. Some data gets categorized via the tool. Basically its an efficiency tool for your employees to focus on high value work. ^KT.

Mobile 78

Mobile Customer Experience Lending Analytics 78

William Mills

APRIL 27, 2017

ALL LENDERS whether banks, credit unions or independent mortgage bankers MUST step up their customer experience and reduce costs with new technology from companies like BeSmartee. Again, another great UI show how a loan officer can work faster creating a better customer experience. 12:28 pm Infocorp.

San Francisco 69

San Francisco social media San Jose Customer Experience 69

William Mills

MAY 10, 2016

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. This is a tool that helps you to leverage stock research and stock picking tools. Leveraging assets from mobile banking and moving into the customer journey.

San Jose 40

San Jose Customer Experience Mobile social media 40

William Mills

MAY 11, 2016

The tool helps people to do research and generate investment options. ^SR. Now showing custom, personalized customer video which I assume is using data analysis combined with automated video production tools. Customize video, like you would a direct mail piece. The tool is called Advisor Now. Stay tuned! ^KT.

Video 40

Video Lending social media Analytics 40

PYMNTS

JULY 13, 2020

Indeed, just as SMBs have fast-tracked their own digitization efforts, their financial technology partners have also found the current climate to be an opportunity to accelerate innovation and roll out new services to support their merchant and consumer users. “The shifts are growing at speeds that we could have never imagined.

Innovation 184

Innovation Online Community social media 184

Gonzobanker

DECEMBER 19, 2022

Goes to CUNA Mutual for driving its CuneXus platform into the market and all the financial institutions using these straightforward tools to increase lending activity via simple data-driven engagement. The Smarter Bank Customer Experience Award. Steve McLaughlin from Financial Technology Partners’ Money 2020 party.

Community 216

Community Fintech Industry Innovation 216

PYMNTS

AUGUST 12, 2019

Other tools also matter — including artificial intelligence, machine learning and other forms of sophisticated data monitoring and analysis. Such tools not only help provide better defenses against fraud, but also serve to bolster the overall customer experience which includes predictions and personalized offers.

Payments 188

Payments Fintech US Innovation 188

Gonzobanker

DECEMBER 14, 2023

The John Lovitz “Yeah My Wife Morgan Fairchild Award” – goes to fellow pathological liar and now former OCC Chief Financial Technology Officer Prashant Bhardwaj. The Smarter Bank – Customer Experience Award – goes to Synovus Bank. It seems this “seasoned executive” had quite a few holes in his storied resume.

Fintech 194

Fintech Community Regional Technology 194

William Mills

MAY 11, 2016

This looks like a polling tool, to get quick client feedback, mostly about current events. The fact that this is an automated tool means it lacks authenticity. This is a simple tool to update all of your credit cards, usually in the aftermath of a card security breach. Customize video, like you would a direct mail piece.

Video 40

Video Mobile social media Analytics 40

William Mills

MAY 9, 2018

Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Key Partnerships & Customers. Synapse Financial Technologies, [link] @synapsefi.

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 7, 2016

B2B marketplace – Professional procurement tool that is open to everyone. Provides you a tool where you can engage, acquire and grow customers. First step, add all financial information. Consumer has a complete view of the financial information. Also a pretty good customer experience. Biometrics?

Mobile 40

Mobile Cards Fraud Data 40

FICO

JANUARY 19, 2018

The financial and retail sectors both have emerging competitors who are more technologically sophisticated than the incumbents. However, while financial technology (FinTech) startups have created challenges for their legacy competitors, traditional banks and credit unions have been much more resilient than their equivalents in retail.

Analytics 45

Analytics Millennials Retail Data 45

CB Insights

MAY 15, 2019

Using pilot program feedback, Labs was able to enhance services by giving Fidelity Financial Consultants the tools needed to make the process easier for both consultants and customers. It is also looking at integrating banking solutions into wearables and how the internet of things (IoT) could improve the customer experience.

Innovation 78

Innovation blockchain Technology Groups 78

Fintech Labs Insights

SEPTEMBER 1, 2015

ebankIT is an Omnichannel Banking software company that delivers the latest innovative solutions in financial technology. FINANTEQ started to transform mobile trends into financial technology before ‘era of iPhone’ and constantly provides innovations in mobile space. Dynamics, Inc.

Company 12

Company Software Analytics Mobile 12