Customer Experience Digital Strategies Operations User Experience 
Cisco
JANUARY 10, 2023
Cisco has a strong digitization point of view and holistic approach to digital business transformation. It’s an excellent way to solidify the optimal operating model mix for hybrid work, digital first engagement, operational excellence and process automation, sustainability, and cybersecurity.
ZootBlog
MARCH 18, 2020
The post Develop Your Digital Strategy for Flexibility & Relevance appeared first on Zoot Solutions.
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Perficient
OCTOBER 29, 2020
Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. Yet the platform’s self-imposed user experience shortcomings left the company exposed to new headwinds. Quibi needed to move users above the FBM action line. Why did it lose everything?
South State Correspondent
MAY 18, 2023
The Start of Our Generative AI Journey “Tate,” a contraction of SouthS tate, was a brainchild of our Spark Innovation group, a team of 35 employees from various sections of the Bank brainstormed a use case, created personas, outlined a user journey, and then developed an action plan. That is an 11.6x and future regulatory compliance.
NCR
JUNE 3, 2016
A recent study by Deloitte found that 46 percent of users struggle seeing and typing on a smartphone screen and 38 percent struggle with transaction complexity. Your customers have likely interacted with a few of these companies on a smartphone, and expect the experience you deliver via your app to measure up. Convenient, maybe.
Perficient
NOVEMBER 12, 2020
Digital agencies merged decades-old creative and marketing experience with emerging user experience and interactive technology expertise to accelerate the dot com boom and give countless brick and mortar companies their digital start. Digital is accelerating roadmaps.
CB Insights
MAY 15, 2019
DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. These bots aim to improve customer experience and reduce manual tasks.
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