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Customer Experience in Financial Services

Celent Banking

These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. The CXFS conference was all about the “voice of the customer” (VoC) and how financial institutions (FIs) can improve their customer “listening” skills.

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FinovateSpring 2017 Live Blog – Day 1

William Mills

William, Steven and I are at the FinovateSpring Conference getting ready for a great day of demos. He has more than 30 years of experience in financial technology and is a recognized leader in financial and technology marketing. She manages all digital and social media efforts on behalf of agency clients.

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10 Top Banking Podcasts You Should be Listening to

Abrigo

Others are hosted by former regulatory officials and current financial institution executives who have a knack for finding interesting guests to interview or well-timed topics to discuss. So far, episode topics include cover loan pricing in a rising-rate environment, cannabis-related banking , and technology implementation.

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Meet Our 2023 FICO Decisions Awards Judges

FICO

FICO has announced its panel of independent judges for the 2023 FICO® Decisions Awards , which honor businesses achieving outstanding results using analytics and decision management technology to grow their business, manage risk and reduce costs. Neeti Aggarwal manages the financial technology and innovation research at The Asian Banker.

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Innovation & Insight Day – some Highlights; and a Goodbye

Celent Banking

We hypothesize that the challenges of financial technology have become so important that our clients and prospects prioritized attendance at an event that showcased best practices from around the world, afforded tremendous networking opportunities, and provided an unbiased view of the hottest issues in this space today.

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Inaugural Flyover Fintech Conference Summary

Social Assurance

This week, the inaugural Flyover Fintech conference was held at the University of Nebraska–Lincoln’s Nebraska Innovation Campus. The goal of this conference was to bring together entrepreneurial innovators, financial services leaders and key policymakers to the center of everything fintech. Nebraska Innovation Campus.

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The 2023 GonzoBanker Awards

Gonzobanker

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet.

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