Conference Customer Experience Millennials Retail 
Celent Banking
MARCH 16, 2015
This last week the American Banker Retail Banking Conference 2015 was going on in Austin, TX. The conference was well attended, with broad representation from all institution sizes and markets. Customer centricity is forcing a convergence of traditionally segregated value propositions.
PYMNTS
SEPTEMBER 6, 2018
Big brands have a complicated relationship with Amazon : The eCommerce retailer serves both as a potential competitor and as a retail partner that could open up new sales channels. Elevating the Customer Experience. The retailer will roll out a select line of Halloween costumes as part of its pilot.
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PYMNTS
AUGUST 14, 2019
The department store retailer bolstered its omnichannel efforts while opening a distribution center for its off-priced business that taps into cloud computing technology; however, it struggled with inventory during the quarter. The collaborations allowed Macy’s to offer unique products and experiences to shoppers.
Gonzobanker
DECEMBER 20, 2019
Best Pundit in Banking – Goes to Tom Brown of Second Curve Capital, who is revered for his annual CEO Conference and whose annual branch mystery shop tradition made press in The Wall Street Journal this year. So many miles to go, retail bankers! Its Baldrige-winning tenacity on customer experience is legendary and consistent.
PYMNTS
FEBRUARY 23, 2018
McDonald’s CEO and President Steve Easterbrook told the Bernstein Strategic Decisions Conference in New York that the company sees great potential in delivery. billion in domestic sales — Burger King has a leg up on McDonald’s when it comes to letting customers order and pay for their food with their mobile phones, Bloomberg reported.
Cisco
MAY 25, 2021
When in the office, Cisco smart collaboration devices on desk or in conference rooms not only deliver superior experiences designed to engage people, but they can be used to ensure well-being and drive a sense of belonging.
Gonzobanker
FEBRUARY 7, 2018
Jim McAlpin from Bryan Cave LLP noted that the bulk of regulatory relief would come through a more rational examination process from the Fed, OCC and FDIC – clearly welcome news for those who fell victim to armies of examiners in conference rooms over the past decade. #2: 2: The Bulls. Commercial Real Estate. 3: Business Model.
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