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Ecommerce is Dead, Long Live Digital Commerce

Perficient

Some may do onboarding to encourage existing customers to use a new platform, but it requires more investment and strategy than just that. Adopting a digital commerce mindset is different in comparison to ecommerce and how it impacts your organization overall. What Makes Digital Commerce Different?

Resources 340
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Online/Digital Account Opening: A Bridge and A Moat

Abrigo

Improved Customer Experience. Strong customer acquisition is imperative for financial institutions looking to grow. As early as August 2019, about 1 in 5 Americans already banked with digital-only banks like Chime or Aspiration, according to a survey by comparison platform Finder.com. What’s all the excitement about?

Online 195
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Enterprise Intelligence: 5 Steps to Ending a Whac-a-Mole Approach

FICO

If you are reacting to customer and competitor actions, you are already behind; but enterprise intelligence can get you back in the game. Banking and insurance companies marketing to fickle consumers are trying to leverage enterprise intelligence to build effective, lifecycle-long customer management solutions. Tue, 07/02/2019 - 02:45.

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Finovate Debuts: ICAR Builds a Digital Identify Profile for Client ID Verification

Fintech Labs Insights

At FinovateEurope last month, The company’s CEO Xavier Codó began his demo saying, “We provide a fully automatic solution which validates identity, but also helps you build your customer digital identity profile.” Offering an omnichannel identity verification platform is critical for the users and the entities.

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E Pluribus Unum: One Payment Stack To Rule Them All?

PYMNTS

The user experience suffers, he said, and fraud is still getting through despite all the defenses in place. By comparison, he said, the layered approach creates pain points for businesses and customers alike while leaving money on the table with high false positive rates. We fight for every single customer,” Breslow said.

Payments 122
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360 Degrees Isn’t Enough to Chart Your Digital Transformation Journey

FICO

Like comparing a compass to a GPS, a comparison between traditional software applications – or even previous-generation decisioning systems – to centralized decisioning isn’t a fair fight. To your customer, it offers and immersive, high-personalized, and contextually responsive user experience.

Course 52
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Apple Is Going After The Healthcare Industry, Starting With Personal Health Data

CB Insights

Various existing healthcare players have notoriously terrible brand and customer experience, which has been Apple’s focus as a company. Apple has the aggregate leverage of its entire user base to negotiate with — as of December 2016, there were 85.8M For comparison, UnitedHealthcare has ~50M medical enrollees.).

Apple 78