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3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

The financial services industry must consider its customer experience game while also grappling with a sense of distrust from many communities due to systematic barriers, maintaining utmost accessibility due to the essentiality of the business, and the lack of financial literacy across the country. Trust and Transparency. .

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Member Benefits: Fighting elder financial exploitation

Independent Banker

Community banks can help prevent, identify and report financial elder abuse. A number of ICBA solutions provide community bankers with the tools they need to assist customers who may be experiencing financial exploitation. ICBA Community Banker University courses. How to respond to elder financial abuse. CRA Partners.

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Amazon ‘Virtual Conference’ Aims To Bring Sellers, Experts Together

PYMNTS

The company said the event will feature “Amazon executives, current sellers and independent online-selling experts who will share their insights and ideas.”. The event plans such seminars as “Growing to a $1 Million Business” and “Creating Great Listings.” event dedicated to seller success.”

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The true cost of fraud

Abrigo

While some of the recent trending fraud schemes are not new, they have been transformed to prey on communities already dealing with unprecedented times. Institutions must invest not only in advanced security measures and skilled personnel but also in client education and community engagement to combat fraud effectively.

Fraud 195
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Paid social media’s place in your marketing strategy

Independent Banker

They share tips for how community banks can get started. Social media has made it easier for community banks to nurture connections with prospects, customers and the community. To harness the power of social media as an effective marketing tool, community banks should consider how paid social could amplify their digital reach.

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Ways to detect and prevent money mules

Independent Banker

The number of money mule schemes affecting community banks is increasing, in part because of the pandemic. Here’s how two community banks are protecting their customers from falling victim to fraud. More and more community banks are having to deal with money mule schemes targeting unsuspecting customers. By William Atkinson.

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Education: By Popular Demand

Independent Banker

The demand for professional development opportunities for community bankers has never been greater. Last year Community Banker University’s eight certification programs provided more than 4,000 community bankers with highly tailored training.