Perficient

AUGUST 9, 2022

The financial services industry must consider its customer experience game while also grappling with a sense of distrust from many communities due to systematic barriers, maintaining utmost accessibility due to the essentiality of the business, and the lack of financial literacy across the country. Trust and Transparency. .

Community 275

Community Customer Experience ATM Examples 275

Independent Banker

FEBRUARY 24, 2016

Seven initiatives to boost customer online confidence and transactions. Security fears about online banking may be impairing your community bank’s ability to grow demand deposit accounts. More than half of smartphone users are afraid to use their mobile phone for online banking. By Kevin Tynan.

Security 70

Security Community Bank Community Chicago 70

Abrigo

NOVEMBER 17, 2023

While some of the recent trending fraud schemes are not new, they have been transformed to prey on communities already dealing with unprecedented times. Institutions must invest not only in advanced security measures and skilled personnel but also in client education and community engagement to combat fraud effectively.

Fraud 195

Fraud Training Trends Compliance 195

Independent Banker

SEPTEMBER 30, 2021

The number of money mule schemes affecting community banks is increasing, in part because of the pandemic. Here’s how two community banks are protecting their customers from falling victim to fraud. More and more community banks are having to deal with money mule schemes targeting unsuspecting customers. By William Atkinson.

Community Bank 91

Community Bank Fraud Community Training 91

Independent Banker

JULY 29, 2016

The demand for professional development opportunities for community bankers has never been greater. Last year Community Banker University’s eight certification programs provided more than 4,000 community bankers with highly tailored training.

Minneapolis 70

Minneapolis Community Bank Community San Antonio 70

Independent Banker

JULY 30, 2015

An interview with Lindsay LaNore, executive vice president, Community Banker University®. Lindsay LaNore is responsible for ICBA’s new Community Banker University. She leads a team that works to identify, develop and offer courses that meet community banks’ educational needs. Community Banker University. Education Online.

Resources 70

Resources Tools Community Bank Conference 70

Independent Banker

AUGUST 31, 2021

This year’s winners: Left: Central Valley Community Bank, People’s Choice Award; Middle: Kennebec Savings Bank, Exceptional Community Bank Service Award; Right: Cross River Bank, Emerging Service Program Award. Exceptional Community Bank Service Award. Instead, we give those dollars to the community.”. Asset size: $1.36

Community Bank 196

Community Bank Community National Fresno 196