PYMNTS

DECEMBER 30, 2019

Wayfair Supreme Court decision continue to rattle online merchants, as three states (California, Louisiana and South Carolina) are now trying to collect eCommerce sales tax retroactively, as far back as five years. Similarly, Illinois is eying close to $400 million in new annual sales tax revenue on ecommerce items shipped into the state.

Taxes 130

Taxes Alaska South Dakota South Carolina 130

Independent Banker

APRIL 30, 2022

While most of Alpine Bank’s in-lobby “shops” are carried out here at its Glenwood Springs branch, the program also has an online element. It’s no secret why Alpine Bank’s mystery shopper program has helped the community bank meet and exceed customer expectations over the past two decades. By William Atkinson. Name: Alpine Bank.

Community Bank 91

Community Bank Community Illinois Online 91

Independent Banker

JUNE 30, 2022

Academy Bank COO Tom Kientz notes that the community bank was eager to expand its deposit and loan services. Today, the community bank has successful relationships with HOAs across the country. billion-asset community bank is a wholly owned subsidiary of Dickinson Financial Corporation, a $3.5 Photo by Jason Tracy.

Kansas City 91

Kansas City Kansas FDIC Community Bank 91

PYMNTS

MAY 27, 2020

As The Wall Street Journal reported, the eatery hoped to avert a complete liquidation of its 98 locations in New York, the Mid-Atlantic, California, Illinois and Florida with a proposed $3 million sale of the business to Aurify Brands LLC. Le Pain Quotidien , the U.S. Le Pain Quotidien had about 2,500 employees before the pandemic.

Florida 131

Florida New York New York City Delaware 131

PYMNTS

FEBRUARY 24, 2020

The net impact of Amazon’s decision translates to Bear Down Logistics’ facilities shutting down in Ohio, Virginia and Illinois in April — with 280 positions lost. There are another 120 workers slated to be let go in Michigan. “We Yet, in a competitive market, pay may matter.

Michigan 196

Michigan Illinois Ohio Virginia 196

Independent Banker

SEPTEMBER 30, 2021

The number of money mule schemes affecting community banks is increasing, in part because of the pandemic. Here’s how two community banks are protecting their customers from falling victim to fraud. More and more community banks are having to deal with money mule schemes targeting unsuspecting customers. By William Atkinson.

Community Bank 91

Community Bank Fraud Community Training 91

PYMNTS

JUNE 23, 2016

Despite Amazon ‘s highly visible presence online, its network of warehouse and fulfillment centers that dot the globe is all but invisible — unless you know where to look. One of those places is just outside of Atlanta, Georgia, though what’s stored inside won’t be hard to spot.

Georgia 100

Georgia New Jersey Illinois Atlanta 100

PYMNTS

MAY 26, 2016

There aren’t many decisions in online retail that depend on smart geographic selection and rent negotiation, but determining where to set down fulfillment centers is one of them. Two of the warehouses will be located in California — in the towns of Tracy and Eastvale, to be exact — with the third landing in Joliet, Illinois.

California 100

California Illinois Retail Community 100

PYMNTS

DECEMBER 4, 2020

Online sales were up 108 percent during the quarter. In late October , Cincinnati-based Kroger announced its “Restock Kroger” program — which aims to improve shipping, distribution and the links between its online and offline businesses — would be a major boost for shareholders. billion since March.”. "As

Puerto Rico 142

Puerto Rico Oklahoma Indiana Kentucky 142

Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. But for most community banks, building a trustworthy brand isn’t a conscious effort. But for most community banks, building a trustworthy brand isn’t a conscious effort.

Community 139

Community Community Bank social media Security 139

PYMNTS

SEPTEMBER 3, 2019

They may never have made a purchase on the online marketplace, but the odds are good they know at least one good story about something bought it on eBay story. The goal was to offer an easy mechanism within the eBay community to disseminate information on which sellers to trust and which to avoid.

San Jose 203

San Jose Online Illinois Payments 203

Independent Banker

NOVEMBER 30, 2021

Premium benefits packages, professional development and TLC during the pandemic—this year’s winners do everything in their power to keep their community bankers happy and fulfilled. We asked both leaders and staffers to tell us what makes their community banks stand out as employers. Key Community Bank: Leading by example.

Community Bank 164

Community Bank Community Texas Leadership 164

Independent Banker

FEBRUARY 16, 2015

With mobile banking and mobile payments the financial services topics du jour, vendors are promoting several features and functionalities as “must-have” options, but there are really only a handful that set apart the capabilities of one community bank over another financial institution, according to consultants. Peer-to-peer payments.

Mobile 70

Mobile Community Bank Community ATM 70

Independent Banker

AUGUST 31, 2021

This year’s winners: Left: Central Valley Community Bank, People’s Choice Award; Middle: Kennebec Savings Bank, Exceptional Community Bank Service Award; Right: Cross River Bank, Emerging Service Program Award. Exceptional Community Bank Service Award. Instead, we give those dollars to the community.”. Asset size: $1.36

Community Bank 196

Community Bank Community National Fresno 196

Independent Banker

OCTOBER 29, 2014

And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. This is really the moment for community banks to show that they’re a fit for millennials. “At

Millennials 110

Millennials Community Bank social media Community 110

Independent Banker

OCTOBER 29, 2014

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. So where do ballyhooed mobile banking and payments developments among the biggest players leave community banks?

Mobile 105

Mobile Community Bank Community Technology 105

Independent Banker

DECEMBER 13, 2015

Certain mobile functions and features are essential to the success of a community bank’s mobile banking offerings. Newfangled mobile capabilities could help community banks stand apart from their competitors. Share of community banks and credit unions offering the following mobile banking features and functions: 84%.

Community Bank 70

Community Bank Boston Community Iowa 70

Independent Banker

NOVEMBER 24, 2015

Certain mobile functions and features are essential to the success of a community bank’s mobile banking offerings. Newfangled mobile capabilities could help community banks stand apart from their competitors. Share of community banks and credit unions offering the following mobile banking features and functions: 84%.

Community Bank 70

Community Bank Boston Community Iowa 70

Independent Banker

DECEMBER 13, 2015

Debit and credit cards, direct deposits, paper checks, online and mobile bill payments and other technologies have changed the role of cash in our economy. We still have a high demand for cash,” says Tylynn Theis, vice president of Harvest Bank, a $130 million-asset community bank in Kimball, Minn. By Ed Avis.

Community Bank 70

Community Bank Community Maine Mississippi 70

Independent Banker

NOVEMBER 13, 2014

And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. This is really the moment for community banks to show that they’re a fit for millennials. “At

Millennials 87

Millennials Community Bank social media Community 87

Independent Banker

SEPTEMBER 21, 2015

imberly Anderson, senior vice president and chief administrative officer of Cañon National Bank in southern Colorado, became her community bank’s loan compliance officer in 2003. Over the next three years, Anderson enrolled in all three of Community Banker University’s in-depth compliance certification training programs. By Ed Avis.

Compliance 70

Compliance Community Bank Community Training 70

Independent Banker

MARCH 15, 2015

Increasingly, more digitally connected consumers are saying yes to that question with their community bank. For many community banks, telephone calls still generate the highest volumes of customer service interactions. Several retail service experts say it will apply to your community bank, if it doesn’t already. 1% Don’t know.

Community Bank 70

Community Bank Community Operations Retail 70

PYMNTS

AUGUST 24, 2018

“Gambling is an addiction very similar to drug addiction, so having increased availability is going to be easier to gamble and it will cause some additional challenges for the community,” Paula Cosby, external affairs director, Montgomery County Alcohol, Drug Addiction and Mental Health Services in Ohio, told a local reporter.

Ohio 103

Ohio Mobile Cards South Carolina 103

Banking 2020

JULY 15, 2015

In an industry where so many financial institutions are trying to provide the same services in order to stay competitive, it is important that they also stand out in their communities. It is an online marketing portal through which any Fraternal Order of Police member and their immediate families may join.

National 40

National Chicago Community Illinois 40

PYMNTS

OCTOBER 11, 2017

Devising options for customers to buy online, pick up in-store (or at a 24-hour kiosk near the store) is another. Proceeds go toward restocking the market and making it (or one similar to it) available in other communities where it’s needed. But sometimes, a more creative approach in retail is needed.

San Francisco 100

San Francisco Hawaii Illinois Ohio 100

Independent Banker

JUNE 30, 2022

Last year, community bank loan producers were faced with both record-low interest rates and a glut of deposits. But as they always do, they came through for individuals and businesses in their communities with a combination of personalized service and prudent risk management practices. First Community Bank of the Heartland, Inc.

Community Bank 172

Community Bank Community National Philadelphia 172

Abrigo

MARCH 31, 2020

“Our goal is to position lenders as the single point-of-contact for small businesses – the application, loan processing, and disbursement of funds will all be administered at the community level,” said Carranza said in a news release. We’re very fortunate that we have the Abrigo system,” Healy said.

How To 195

How To Lending Illinois System 195

PYMNTS

JUNE 1, 2020

For example, a girls’ soccer program at a regional high school in Illinois would be part of an entire athletic department order for the year. Meanwhile, the company has built partnerships with the conference ECAC Hockey, to redesign the league’s online store. The uniforms were created and bulk shipped to the school.

Rhode Island 130

Rhode Island Software Community Illinois 130

Fintech Labs Insights

MARCH 22, 2016

HQ: Chicago, Illinois. Community platform for investors. Tags: Compliance, online banking, session recording, transcribing, archives. Cumulus Funding. Personal loans repaid by share of income. Latest round: $31 million ($6 mil Equity, $25 mil Debt). Total raised: $31.85 million including $25 million debt. Source: Pymnts.

Company 12

Company New York City Fintech Colorado 12

Fintech Labs Insights

SEPTEMBER 1, 2016

Online payment service. HQ: Evanston, Illinois. Online insurance broker. Distributed ledgers for financial community. Tags: SMB, B2B2C, payments, online, security, merchants, acquiring. HQ: Shenzen, China. Source: Crunchbase. Latest round: $15 million Series B. Total raised: $15 million. Source: Crunchbase.

New York City 18

New York City Company Fintech Comparison 18

Fintech Labs Insights

MAY 21, 2015

Online consumer alt-credit. Payment services for online marketplaces. Online network for private equity community. HQ: Chicago, Illinois. Online financial and FX trading. Source: Crunchbase. Argon Credit. HQ: Chicago, Illionois. Latest round: $75 million debt. Total raised: $85.1 million ($5.1

San Francisco 12

San Francisco New York City Company California 12

Independent Banker

FEBRUARY 16, 2015

From opposite political directions, Senators Shelby and Brown stand on point to greatly influence community banking’s agenda in the next Congress. The mix of contrasts and similarities of Shelby’s and Brown’s perspectives and policymaking portend an active session for community banking’s agenda in the new 114th Congress. By Ed Avis.

Community Bank 70

Community Bank Alabama Ohio Community 70