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3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

The financial services industry must consider its customer experience game while also grappling with a sense of distrust from many communities due to systematic barriers, maintaining utmost accessibility due to the essentiality of the business, and the lack of financial literacy across the country. Trust and Transparency. .

Community 275
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For Customers, UX = XOXO

Jack Henry

I thought about those events recently while reading a series of articles about managing the online user experience. In software circles, UX (User Experience) is the new buzzword. It''s important to remember that UX is just an online extension of good, old fashioned customer service. Is this vendor dedicated to customer service?

UX 95
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Shopify Opens Second Office In Toronto

PYMNTS

Photos reveal that the space features lofty ceilings, rustic wooden beams and the oh-so-trendy communal work spaces, with benefits including free lunches, events and activities. We see so much potential, even in what the Toronto community looks like from a tech perspective, from a UX perspective; there’s so much talent in Toronto.”.

UX 100
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Empowering Your Financial Advisors With Salesforce

Perficient

She had a list of eligible prospects from community events she had recently attended, as well as current clients in mind that would benefit from tax-aware asset location. The list of “perfect” targets for her campaign was just 35 individuals.

Taxes 294
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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

financial institution executives surveyed for What’s Going On In Banking 2022 , 19% of community banks and 10% of credit unions had not launched a digital transformation strategy prior to this year, and another 15% had no plans to do so. Among 300 U.S. Finally, it’s vital that digital product managers are flexible and know how to pivot.

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From API to UX/UI: A Preview of FinDEVr 2015

Fintech Labs Insights

Save your spot and join us in San Francisco October 6 and 7 for the premier event for fintech developers, engineers, and CTOs. We think that if you’re a part of this community – or want to meet those who are – on October 6 & 7, FinDEVr is the place to be. FinDEVr 2015 kicks off two weeks from today.

UX 12
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Top Social Media Trends to Pay Attention to for Financial Brands

Social Assurance

This is a formidable challenge for community banks. LinkedIn Live Events. As traditional events were either adapted to a virtual setting, or in some cases for financial brands, completely taken off the table, LinkedIn adjusted to cater to this new demand by rolling out its own Event tool.