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5 ways AI can improve customer service

Independent Banker

AI can help solve customer pain points—but does it mean community banks will lose the personal touch they pride themselves on? As community bankers themselves tell us, the answer is no. The estimated amount of money banks will save by using AI applications by 2023. Carson Lappetito, Sunwest Bank. Quick Stat.

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The BaaS Gold Rush is On

Gonzobanker

Early adopters are earning prestige while investors and a hoard of community banks explore the opportunity to tap into this new source of revenue. While customer relationships are being redefined by fintechs, there will always be a place for community banking.

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10 Top Banking Podcasts You Should be Listening to

Abrigo

Banking Transformed Banking Transformed by the Financial Brand’s Jim Marous has new episodes several times a month and features executives from financial institutions, financial technology firms, authors, consultants, and other experts in the banking industry. Lending & Credit Risk.

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Top 13 Bank, Fintech & Financial Services Marketing Conferences

Fintech Labs Insights

For financial marketers, especially those in credit unions and community banks, the biggest event of the year, The Financial Brand Forum , is just two months away. For the most part, early-bird (or very-early-bird) prices are still in effect, so you can easily save $1,000 or more on a pair of tickets.

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The 2022 GonzoBanker Awards

Gonzobanker

SoFI gets a commercial bank that brings deposits, compliance, AND business lending. Seacoast Bank is at it again… and this time it is blowing past $10B in a big way. In just five months, Seacoast announced three bank acquisitions ( Drummond, Apollo , and Professional ) totaling a little over $4.7B Goes to CSI.

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William Mills Agency Issues Bankers as Buyers Report Which Explores Technology Decisions and Forces Impacting Innovation in 2018

William Mills

The report includes industry research about what technology, solutions and services U.S. Leading industry analysts, consultants, bankers and financial technology professionals also share commentary and their insights on trends for 2018. Branch Technologies. Community Banks. Lending/Risk Technologies.

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The 2023 GonzoBanker Awards

Gonzobanker

The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet. Another lesson that sometimes the most important assets in relationship banking can walk out the door. Sounds like a cool strategy to build a smarter bank.

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