The Financial Brand

APRIL 12, 2016

Can banks and credit unions keep up with megabanks when it comes to the mobile channel? Here's how scrappy institution managed to pull it off.

Case Study 12

Case Study Mobile Study Innovation 12

Gonzobanker

FEBRUARY 26, 2019

“There are startups that want to destroy banks and startups that want banks to buy their software. Luckily for the banks, there are many more of the latter than the former.” – Bank Innovation. Recent fintech deals across digital, lending, payments and infrastructure are telling a big story. Money talks.

Fintech 104

Fintech Analytics Lending Case Study 104

FICO

APRIL 24, 2023

Trust Bank is setting a precedent for financial services by onboarding an individual and delivering a credit card to them digitally on their phone within four minutes, creating a seamless digital onboarding process for new customers. Applicable regulations on lending are also implemented via this solution. “We

Risk Management 52

Risk Management Digital Banking Customer Experience Management 52

Celent Banking

JANUARY 23, 2017

Over its ten years of existence, Celent’s Model Bank programme has always changed and evolved. In the last few years we have been awarding multiple initiatives in a small number of categories – for example, last year we had four winners in Digital Banking Transformation, the busiest of seven categories.

Risk Management 100

Risk Management Innovation Case Study Boston 100

South State Correspondent

APRIL 24, 2023

It AUTONOMOUSLY decided that it was not going to reach the $2mm goal and then came up with the following action set that it executed: Alone, it figured out that it needed a clearer call to action, personalization of the email to improve performance, highlight case studies/testimonials and create a limited-time offer to drive a sense of urgency.

social media 195

social media Data Marketing Technology 195

Celent Banking

MAY 20, 2016

Banks have worked hard to manage the different risks across their institutions. Celent profiles two award-winning banks who have modelled excellence in their use of risk management technologies across their banks. They demonstrated: Degree of innovation. Degree of difficulty. USAA worked with Daon Inc.

Security 113

Security Fraud Case Study Risk Management 113

FICO

JUNE 21, 2022

A similar number (25%) of well-established banks also expect to be fully reliant on deployment of data warehouses and analytics operations via cloud-hosted decision platforms. Digital decision platforms have been driving a diverse mix of innovations. It's a question continually posed in The 11 Commandments of Digital Banking.

Management 52

Management Customer Experience Regional Strategy 52

Fintech Labs Insights

AUGUST 16, 2016

Early this summer, we started reviewing applications from companies excited to present their latest fintech tools, technologies, APIs, platforms, case studies, and tutorials at FinDEVr Silicon Valley 2016. Marqeta’s open API issuer processor platform creates payment infrastructure for commerce innovators.

Analytics 12

Analytics Data Fintech Case Study 12

Chris Skinner

JULY 27, 2017

Department of Justice wanted Deutsche Bank to pay $14 billion to settle a probe into its sale of toxic mortgage-­backed securities, the lender suffered its worst haemorrhage of liquidity since the crash.

System 284

System Taxes Analysis Case Study 284

FICO

OCTOBER 23, 2019

We completed surveys on this topic at FICO and the responses zero in on factors such as poor digital banking offerings, less personalized offers and smaller networks of branches and ATMs. Similarly, Greenberg shared a case study involving a major European bank and management consultants McKinsey.

Customer Experience 40

Customer Experience Case Study Analytics Marketing 40

FICO

OCTOBER 23, 2019

We completed surveys on this topic at FICO and the responses zero in on factors such as poor digital banking offerings, less personalized offers and smaller networks of branches and ATMs. Similarly, Greenberg shared a case study involving a major European bank and management consultants McKinsey.

Customer Experience 40

Customer Experience Case Study Analytics Marketing 40

FICO

OCTOBER 23, 2019

We completed surveys on this topic at FICO and the responses zero in on factors such as poor digital banking offerings, less personalized offers and smaller networks of branches and ATMs. Similarly, Greenberg shared a case study involving a major European bank and management consultants McKinsey.

Customer Experience 40

Customer Experience Case Study Analytics Marketing 40