South State Correspondent
MAY 13, 2024
The major themes of fraud, artificial intelligence (AI), expansion of instant payments, open banking, and regulation were particularly relevant to your roles as executives, risk managers, compliance officers, and technology leaders. Unfortunately, most banks don’t gather fraud data across payment channels or track “pre-crime events.”
South State Correspondent
OCTOBER 26, 2023
As can be seen, the conference largely revolved around payments, artificial intelligence, fintech partnerships/management, regulation, and fraud/identity in its various forms. The discussions were healthier, more compliance-focused, and with little expectations that banks were going to offer crypto to their customers any time soon.
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PYMNTS
AUGUST 23, 2019
In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.
PYMNTS
FEBRUARY 28, 2020
Mobile order-ahead is one humongous case study in adaptation, and the February 2020 Mobile Order-Ahead Tracker ® shows how some of the most delectable brands in food have been successful at it. No discussion of connected commerce, mobile ordering or the app economy is complete without analyzing the fraud threat.
PYMNTS
JULY 26, 2016
In a webinar earlier this month that asked the question “How Can Real-Time Decisions Improve the Customer Experience?” However, noted the executive “there is no perfect model” which means that firms seeking to optimize the customer experience need not spend needless time and effort and money on seeking a perfect system.
PYMNTS
SEPTEMBER 18, 2019
In the latest Payments And The Platform Economy Playbook , PYMNTS looks at how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. To weed out false sellers, the marketplace uses automated programs and human customer service agents. About the Playbook.
FICO
APRIL 24, 2020
In real-time, financial institutions are furiously working to formulate new policies and procedures to deal with the crisis, centered on getting a handle on their risk profile and loss provisions, while providing new levels of customer service and better account management. Account Management: Increase profitability and customer satisfaction.
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