The Financial Brand
DECEMBER 21, 2023
Here Are Three Case Studies appeared first on The Financial Brand. Here's how one bank, one credit union and one fintech made tech upgrades that improved employee and customer experience. Here Are Three Case Studies appeared first on The Financial Brand.
South State Correspondent
OCTOBER 26, 2023
As can be seen, the conference largely revolved around payments, artificial intelligence, fintech partnerships/management, regulation, and fraud/identity in its various forms. The discussions were healthier, more compliance-focused, and with little expectations that banks were going to offer crypto to their customers any time soon.
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Insights on Business
FEBRUARY 3, 2019
The Future of Work includes fully implemented intelligent, enterprise automation that transforms the employee and customer experience and enhances business impact. Be compliant while cutting costs and improving customer experiences. Automate so employees can focus on high value work.
Chris Skinner
JUNE 19, 2017
We had a great meeting of the Financial Services Club this week with guest keynote Derek White, Global Head of Customer Solutions for BBVA reporting directly to the CEO, Carlos Torres Vila. He gave an insightful presentation around how the world is changing, and how banks are moving from the age of brick to glass to air.
PYMNTS
OCTOBER 29, 2019
In the October Credit Union Tracker , PYMNTS explores the latest in the world of CUs, including friction between CUs and banks, partnerships with third-party FinTech providers, and the use of artificial intelligence (AI) and data analytics to keep CU technology on the bleeding edge. Developments From Around The Credit Union World.
Chris Skinner
JULY 19, 2017
Here’s the result: Dronn Agent from Alior Bank Dronn is an intelligent virtual agent designed to communicate with customers verbally and guide them through a personalised conversation in a set of carefully selected use cases.
Insights on Business
SEPTEMBER 13, 2018
A channel integration layer that enables an omnichannel customer experience. A master data hub comprised of customer, product and agreement data. Using cognitive computing, banks have both improved customer cross-sell/up-sell/referrals and drastically improved customer service. There are no two ways about it.
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