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Apple Introduces New eCommerce Portal With Upgraded UX

PYMNTS

With most of Apple ’s retail stores remaining closed due to the coronavirus pandemic, the tech giant is introducing a new hub to streamline the shop-from-home experience. The new portal offers an enhanced user experience (UX) that enables people to chat with tech specialists and learn more about contactless delivery options.

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Open Banking Meets Instant Payments At The Online Checkout

PYMNTS

Building on top of the open banking infrastructure, PayDirect is a new payment method that enables companies to take online payments in a highly secure way, and also pay out to customers through the same rails. The reason is that you don’t need to remember any payment details, card numbers or bank numbers.

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GEICO, State Farm, Nationwide, Progressive, USAA Top Q1 2022 Mobile Insurance Scorecard

Perficient

While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing. 3) Tell Me – Authentic, Relevant Brand Messages and Experiences. 1) Know Me – Data & Analytics Relevant to the Customer.

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Is UX The Key To Mobile Wallet Breakout?

PYMNTS

According to a recent survey by the Interactive Advertising Bureau, 75 percent of mobile device users from 19 countries said they had made an online purchase via a smartphone or tablet in the past six months. Importance of nailing UX. And this experience extends all the way into the shopping cart, he said. “I

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Shoring Up FIs ‘Deteriorating Advantage’ Over Big Tech

PYMNTS

Conventional wisdom seems to hold that challenger banks will eat traditional financial institutions’ collective lunch in the race for deposits, for checking, even for credit cards. Big Tech is good at promoting, designing and improving the user experience, he said. But legacy FIs, he said, do have a significant weapon at hand.

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Mobile UX: A First Look at “Second Look” Transaction Alerts from Capital One

Fintech Labs Insights

But it was practically a digital no-show for more than a decade, offering just a minimum level of functionality online. It has Capital One Labs , it runs an innovation centre in the Bay Area, and now offers the most advanced set of mobile apps in the card-issuing business. Another thing I really appreciated.

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Encap’s Omni-Channel Enablement Platform Offers a Consistent & Secure UX Across Channels

Fintech Labs Insights

The result is increased satisfaction, reduced confusion, and an improved user experience whereby customers always know what to expect and when to expect it. Omni-Channel to Encap means truly uniting all channels for customers: telephone, card, ATM, in-branch, online/mobile or anything else. Founded: 2007.

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