PYMNTS

APRIL 1, 2019

When it comes to online shopping, one of the greatest frustrations for consumers — and friction points for merchants — is having to manually enter credit or debit card information for each purchase. percent of consumers today have account information stored online with at least one or more companies or service providers.

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Online Cards Mobile Maine 212

PYMNTS

JULY 5, 2020

Federal workers, through partnerships with several online retailers, will now be able to purchase equipment like desks or office supplies through an eCommerce network for the first time, The Washington Post reports. The GSA is estimated to spend around $6 billion per year on open market credit card purchases.

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Online Retail Washington Fraud 149

PYMNTS

NOVEMBER 16, 2020

Now comes the work of embedding touchless payments anywhere and everywhere people might want them. In Beyond the Card: Toward the Cardless and Contactless Future , a PYMNTS and i2c Inc. Physical cards are changing form, as some NFC-capable mini-cards are being embedded in rings and other wearables. told PYMNTS.

Cards 239

Cards Payments Innovation Customer Experience 239

PYMNTS

SEPTEMBER 9, 2020

Consumers who previously paid for purchases by swiping or inserting their cards at in-store point-of-sale (POS) terminals are now turning to contactless cards and online shopping to safely and easily obtain needed goods. These two forces appear to be driving an increase in consumers’ use of touch-free debit payment options.

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Cards Fraud Retail Security 162

PYMNTS

DECEMBER 4, 2020

Morgan Merchant Services’ combined in-store and eCommerce payments were up 15 percent over last year’s Black Friday weekend, “a sign that the pandemic did little to curtail spending as the holiday shopping season began,” Doug Smith, executive director of J.P. 1 eCommerce payment processor in the U.S. As the No. trillion, J.P.

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Online Data Survey Cards 288

PYMNTS

JANUARY 15, 2021

The holiday shopping season is the most wonderful time of the year for the retail industry. Brick-and-mortar merchants and online retailers alike often rely on end-of-year sales to generate up to 40 percent of their annual revenues and start the new year on a positive note. A notable $730 billion in U.S.

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Retail Online Fraud Cards 159

PYMNTS

JANUARY 19, 2021

Corporate buyers are quickly shifting their purchasing habits online, and seeking more efficient experiences from product sourcing through to checkout. With B2B eCommerce proliferating, the market is rapidly evolving to make way for new business and payment models in response to customer demand. Tying Payments With Loyalty.

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Online Marketing Payments Operations 275

PYMNTS

OCTOBER 20, 2020

Grocery stores and other retailers looking to process SNAP EBT payments online just got another tech option as the pandemic reshapes shopping habits. 20) announced that its payment gateway integration for eCommerce platforms now supports SNAP EBT payments made online. Cardknox on Tuesday (Oct.

Online 130

Online Payments Retail Security 130

PYMNTS

JULY 15, 2020

Livestreaming online shopping is finally gaining momentum in the United States, via an evolving business model from Glamhive. In the automotive arena, sellers have implemented third-party technology such as virtual retailing to enable a completely digital vehicle sales process.

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Retail Technology Cards Innovation 130

PYMNTS

NOVEMBER 4, 2019

From counterfeiting to identity theft to phishing attacks, digital fraud takes many forms — and online shopping continues to make consumers and merchants vulnerable to such attacks. According to a new LexisNexis study , overall retail fraud attempts doubled year-over-year and tripled since 2017. By its measures, merchants pay $3.13

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Fraud Retail Online Study 124

PYMNTS

OCTOBER 23, 2020

Online grocers are increasingly allowing underprivileged consumers to use EBT payments (the modern equivalent of food stamps) at a time when the pandemic has made going to the store too risky for many shoppers. The move by the two companies is just the latest initiative in a growing trend of EBT acceptance for online grocery shoppers.

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PYMNTS

SEPTEMBER 30, 2020

It’s happened to almost all consumers: They’re idly perusing their credit card statements when they come across completely confusing, seemingly random charges from businesses they don’t recognize in locations they’ve never visited. Consumers panic and call their issuers to question these charges. Building A Better End-To-End Customer Journey.

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Cards Online Fraud US 220

PYMNTS

DECEMBER 14, 2020

The 2020 holiday shopping season is picking up, and consumers are heading online or to reopened brick-and-mortar stores to shop and pay for gifts. They are using everything from cash to mobile wallets to complete these transactions, requiring retailers to race to accommodate a wide variety of payment methods.

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Payments Online Retail Mobile 349

PYMNTS

MARCH 6, 2019

If there’s one word that defines it all (what consumers and merchants want, and are pursuing in a world where omnichannel is a Holy Grail across brick-and-mortar and online activity), it would be “frictionless.”. Nowadays, one’s card is on file with the ride-hailing service.

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Retail Payments Online Course 148

PYMNTS

OCTOBER 23, 2020

The firm especially saw gains in non-travel and expense card-not-present activity related to categories such as retail. CNP And Retail Spend . For non-T&E spend, global consumer online spending rose 20 percent year on year, while offline spending was down 13 percent. American Express posted Q3 results Friday (Oct.

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Retail Online Cards Company 176

PYMNTS

NOVEMBER 5, 2020

From where things stand in Q4 2020 it’s not hard to imagine physical retail going extinct. Noting the ways COVID has permanently changed retailing, CNBC recently reported , “As more and more stores go dark at the mall, some major retail executives are looking to grow outside of it — a tactic they hadn’t touted so publicly before.

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Retail Millennials Online Report 252

PYMNTS

APRIL 17, 2020

To reportedly help it compete with Apple Pay and the Apple Card, Google is creating its own tangible and virtual debit cards. The tech company’s debit card will have the brand of Google along with its partnered financial institution; however, it is not known what the offering’s name will be.

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Google Cards Apple Branding 229

PYMNTS

DECEMBER 8, 2020

Walgreens has followed in the footsteps of Walmart and Amazon to join the retailer-as-ad-agency trend , while BigCommerce recently launched Open Checkout to let developers, retailers and partners create tailored checkout experiences. And in B2B payments, virtual cards are helping firms manage spend in real time.

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Retail Data Trends Online 187

PYMNTS

MAY 28, 2020

As retailers scramble to capture the digital shift, it’s easy for some overlooked details, such as unanswered customer complaints, to harm their brands. To prevent this, a new category is emerging around the area of online reputation management , with a luxury automaker among the latest brands to embrace the technology.

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Mobile Technology Retail Payments 141

PYMNTS

DECEMBER 22, 2020

Italian consumers are embracing a new government program aimed at boosting retail sales while tamping down on tax evasion that allows buyers to receive a 10% refund on card payments made in stores. Going cashless has long been a conversation in the consumer payments world, but a report from HSBC in the U.K.

Cards 188

Cards Payments Taxes Study 188

PYMNTS

DECEMBER 11, 2020

Digital has certainly advanced further and faster than anyone predicted at this time last year, and the ground that’s been taken is unlikely to ever be surrendered back, Helena Mao , vice president of global product strategy for payment solutions at Blackhawk Network , told PYMNTS in a recent conversation. “I Digital Gift Cards ’ Growth.

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Cards United States Strategy Retail 291

PYMNTS

NOVEMBER 21, 2018

A new report has predicted that recurring transactions processed on debit and credit cards in the United States will reach $473 billion by 2021. Recurring Payments Market Forecast, 2017–2021: Set It and Forget It,” has explored U.S. She figured out what was going on when her debit card was declined at a coffee shop.

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Cards Payments United States Retail 167

PYMNTS

OCTOBER 9, 2020

Brick-and-mortar commerce has rebounded in recent months, but consumers are still heading online for many of their purchases, maintaining trends set in the early months of the pandemic. Payment trends are expected to continue to tilt toward eCommerce through the remainder of 2020 as well, with some experts predicting that more than 2.1

Fraud 188

Fraud Retail Report Online 188

PYMNTS

NOVEMBER 18, 2020

consumers paid off $10 billion in credit card debt in the third quarter of 2020, and Amazon Pharmacy launched for consumers to order prescription medications. Plus, Walmart+ gets a closer look after the retail giant’s third-quarter earnings call. US Consumers Pay Down $10B in Credit Card Debt In Q3. In today’s top news, U.S.

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Cards US Payments Strategy 227

PYMNTS

APRIL 1, 2020

will allow its Apple Card users to defer April payments without interest or penalties to ease financial pressures of the COVID-19 pandemic. Bloomberg reported that the credit card, backed by the Goldman Sachs Group Inc., had offered the same program for March payments. The Apple Card was launched last summer.

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Apple Cards Payments Branding 142

PYMNTS

SEPTEMBER 22, 2020

For small, mom-and-pop retailers, complex or proprietary procurement platforms simply aren't in the cards. With the pandemic accelerating businesses' digital shift , small retail buyers have shifted their buying operations to the B2B eCommerce realm, and for many, the online marketplace operates in lieu of a procurement solution.

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Cards Capital Online Security 235

PYMNTS

MAY 8, 2020

Samsung Pay is launching a physical debit card and this summer will introduce a money management tool in partnership with SoFi. Samsung introduced its payments tool in 2015 with MST (Magnetic Secure Transmission) technology as well as Near Field Communication (NFC), a newer technology. has seen slow adoption compared to other regions.

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Samsung Management Cards Regional 230

PYMNTS

SEPTEMBER 18, 2020

Online marketplaces are the digital storefronts helping small to mid-sized businesses survive — but adding real-time settlement into the mix can help them thrive. And 60 percent of surveyed firms selling across online marketplaces would take their business to one that offers real-time settlement.

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Online Survey Maine Study 354

PYMNTS

SEPTEMBER 30, 2020

Dramatic shifts are underway in the retail sector as it adjusts to consumers’ increasingly digital preferences. These retailers are accustomed to engaging with their customers in brick-and-mortar stores and building long-lasting relationships that lead to brand loyalty. Around The Buy Now, Pay Later World.

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Payments Millennials Retail Trends 279

PYMNTS

OCTOBER 12, 2020

Online marketplaces are connecting retailers, consumers and nonprofits amid the pandemic. And online shopping and digital fraud are increasing simultaneously, but merchants can take steps to ensure that debit-based card-not-present (CNP) transactions are kept safe. All this, Today in Data. 92%: Portion of U.S.

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Retail Innovation Technology Security 146

PYMNTS

JULY 15, 2020

Apple Card — the iPhone-based credit product launched last summer by Goldman Sachs , Apple and Mastercard — is expected to be a hot topic on Goldman’s earnings call Wednesday (July 15). To use Apple Pay, customers tap the card icon in the Afterpay app, which then activates the Afterpay card in the Apple wallet.

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Apple Cards Innovation Conference 243

PYMNTS

JUNE 25, 2019

Walmart will now accept SNAP (Supplemental Nutrition Assistance Program) to pay for online grocery orders at all of its pickup locations, according to a report. On Tuesday (June 25), the retailer announced it was expanding the program to all of its more than 2,500 pickup locations. Walmart started testing the program in 2017.

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Online Cards Arkansas Retail 102

PYMNTS

SEPTEMBER 20, 2020

Cape , a new Australian FinTech made up of professionals in finance, is debuting its new “recession fighting” credit card, powered by open banking and intended to allow access to new functions like buy now, pay later (BNPL), according to a report from AltFi. Common plans offer four-installment payments as ways to buy items.

Cards 254

Cards Fintech Management Lending 254

PYMNTS

OCTOBER 2, 2020

In today’s top news, the European Central Bank outlines use cases for a digital euro, and Goldman Sachs will buy GM’s credit card business. The European Central Bank says Europe should be ready to adopt a digital euro so residents can access money amid the evolving retail payment landscape. Goldman to Pay $2.5B

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Cards Payments Atlanta Google 193

PYMNTS

MARCH 10, 2020

In today’s top payment news, retail remains a bright spot in the markets, Ant Financial has rolled out a strategy for digital evolution in China, and the Consumer Financial Protection Bureau (CFPB) filed a suit against a Cincinnati-based bank. Payments Stocks Plummet While Retail Remains A Bright Spot.

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Strategy Retail Marketing Payments 197

PYMNTS

OCTOBER 21, 2020

Customers are shopping online more often and are more frequently opting for contactless payment methods in stores, for example. They are also seeking out merchants that can swiftly and seamlessly offer them the payments and shopping experiences they crave. Forty-six percent of U.S.

Retail 174

Retail Payments Report Trends 174

PYMNTS

JUNE 17, 2019

Is the store register on its way out in favor of other retail and payments innovation? In case you didn’t hear, Target faced a register outage that lasted for about 90 minutes on Sunday (June 16), which meant the retail chain couldn’t process cards or other forms of payment.

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Retail Payments Metro Software 138