The Impact of Mobile Card Apps On FI Customer Retention
PYMNTS
AUGUST 21, 2020
Community banks and credit unions are feeling the pressure to boost their digital card services or risk losing customers to megabanks and digital challengers, Ondot Systems ’ Chief Strategy Officer Todd Lesher told PYMNTS in a recent discussion. And once a top of wallet is set, the card becomes invisible and changes very infrequently.”.
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