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FIs Most Underutilized Asset: Their Apps

PYMNTS

So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage? Consumers who are dissatisfied with card controls, sending money to friends and relatives and paying bills are all more likely to cite this as their reason, with 24.1 percent, 25.5

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Is UX The Mobile Wallet Whisperer?

PYMNTS

While HSN looked to grow its mobile shopper base, both Chase and Best Buy sought to do the same after reaching an agreement to allow the credit card company to offer its digital wallet, Chase Pay, via the retailer’s mobile app. To download the October edition of the Vantiv Omnicommerce Tracker™ , click the button below.

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Is UX The Key To Mobile Wallet Breakout?

PYMNTS

Some of the factors that play a role in the abandonment include having a poorly designed website, failing to keep customers engaged, having security concerns and the “cumbersome” process of entering card numbers and billing and shipping addresses on mobile devices, he added. Importance of nailing UX. About The Tracker.

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Report: Payments Help Merchants Fight Consumer App Fatigue

PYMNTS

Not only are they competing to get customers to download their app, they also having to compete against retailers that have seemingly become a fixture in consumers’ daily lives. percent of consumers who want to download more apps say they would download Amazon’s, 51.3 When asked, 51.8 When asked, 51.8 An astounding 85.1

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Payments 2016: The Year Of The Gazelle

PYMNTS

Ultimately, users want open ecosystems and global acceptance — and that’s where alternative payment mechanisms, such as globally accepted prepaid cards, are making their impact. But that promise of a seamless UX must implicitly extend to the payment processes that facilitate these transactions. Download the eBook.

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Mobile Payments: What’s In It For Me?

PYMNTS

NanoPay is finding that for mobile payments to take off, even among early adopters, using a phone to pay must be much more rewarding and convenient than tapping a card. “You want to get into as many use cases as possible,” said Greg Weed, director of card performance research at Phoenix Marketing International.

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1M Users & Growing: 20+ Fintech Startups That Have Crossed The 1 Million Account Mark — And How They Got There

CB Insights

Download the free report to find out about the rise of digital banking, challenger bank strategies and how incumbents are fighting back. Under the radar growth: Propel’s app Fresh EBT reportedly has over 2M monthly active users (MAUs), but the mobile app has over 5M+ downloads according to Google Play data.

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