Cards Customer Experience Millennials Study 
PYMNTS
FEBRUARY 21, 2020
Forty-four percent of 200 millennials surveyed last year stated they were wholly responsible for making purchasing decisions at the B2B companies at which they worked, and an additional 33 percent played some role in this process. One study found a 46 percent increase in reports of such attacks between 2017 and 2018.
PYMNTS
JULY 18, 2017
Turns out millennials are not the different-kind-of-banking-breed some had thought. In a survey held from the end of June into early July and conducted by SurveyMonkey , the web-based survey firm queried more than 1,000 adults above the age of 18, 290 of which were defined as 18- to 34-year-olds: millennials. And guess who won out?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
PYMNTS
SEPTEMBER 17, 2019
This is the premise of PYMNTS’ new report, Consumer-Centric Authentication Study: Transforming the Consumer’s Digital Banking Experience, with a focus on preferences for authentication controls when banking via mobile. Using mobile card controls (63.5 How Consumers Currently Use Mobile Banking Apps. Most consumers (78.1
PYMNTS
MARCH 10, 2020
For an important BNPL case study, we look to Australia, where Sydney-based market leader Afterpay has made such a splash that it’s changing the economy (sort of). Yes, we are converting customers that we may naturally not have, because now we provide a new piece of the customer experience to them.
Perficient
MAY 17, 2022
Total outstanding debt in the sector grew by $84bn to $1.46tn, outpacing the increase seen in student and credit card debts combined.” Delinquency rates are rising to levels not seen since the Great Recession, especially among Millennials and Gen Z. Auto-loan originations in the U.S. Many consumers cannot afford these loans.
PYMNTS
MARCH 3, 2020
Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications. million.
Gonzobanker
APRIL 4, 2024
Of Chime’s 38 million customers, about half consider the neobank to be their primary checking account provider. of Millennials, 7.5% of Americans as primary checking account customers. Our members use us for their everyday spending, and we make a small part of that transaction when the card gets used at the point of sale.”
Expert insights. Personalized for you.
152 
Let's personalize your content