PYMNTS

AUGUST 25, 2016

“Being on the New Jersey Shore, competition is very fierce, so I’m always looking for new and innovative ways to create a better customer experience,” said Louie Cerone, owner of Uncle Oogie’s, in a press release. “In

New Jersey 100

New Jersey Philadelphia Customer Experience Samsung 100

Independent Banker

NOVEMBER 25, 2015

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2

Innovation 70

Innovation Community Bank social media Community 70

PYMNTS

MAY 5, 2016

Like any hotbed of technological innovation, many competitors have emerged and crowded the marketplace with options. have divided into three main camps: Android (Google), Apple and, most recently, Samsung. All three approaches have their benefits and their drawbacks. A recent study from PYMNTS looked at Apple Pay adoption specifically.

Mobile 100

Mobile Samsung Payments Apple 100

PYMNTS

NOVEMBER 12, 2018

Conversion is paramount then, and can get a boost when merchants offer a relatively wider range of payment methods and currencies to customers, while seeking to stanch decline rates. To do that, with each method brought on board, merchants must tailor their fraud efforts and how they approach the customer experience in general.

Cards 177

Cards Fraud System Payments 177

PYMNTS

FEBRUARY 24, 2017

Though the technologies still haven’t reached a level of mainstream usage or acceptance, that hasn’t slowed down the number of companies and sectors looking to utilize VR/AR to transform customer experiences. From there, the purchase is completed either via eCommerce or by going to the store and doing a card-present transaction.

Technology 171

Technology Retail Cards Customer Experience 171

PYMNTS

JUNE 29, 2017

That is how the world first met the iPhone a little over ten years ago in January 2007, when Steve Jobs took to the stage to announce Apple’s latest and greatest innovation. Apple created a movement that spanned across OS platforms toward truly consumer-friendly smartphones, where experience was re-imagined with “simplicity” in mind.

Apple 150

Apple Mobile Innovation social media 150

PYMNTS

SEPTEMBER 6, 2016

Payments had been relatively static with innovation around cash, checks and credit cards. Then, there was sudden exponential growth in innovation. In the last four years, we’ve had the adoption of bitcoin, Samsung and Apple Pay and the explosion of FinTech,” said Jenkins. The Pace Of Business Transformation.

Security 100

Security CA Payments Big Data 100

PYMNTS

JULY 23, 2019

Taking a cue from Etsy, which connects craftspeople to buyers, the site facilitates entrepreneurs and influencers to offer unique and customized experiences for the public. During customer sign-up, users are asked a number of questions to determine their travel style and how much they want to spend on their experiences.

Google 134

Google Mobile Apple Samsung 134

PYMNTS

MAY 3, 2018

Using this methodology, we made our customers happier in the short term and had the pleasure of making them happy again with a continual flow of upgrades. Tipalti : Focus on the customer experience. A lot of our new business comes from customers passing the word on about us to others.

Innovation 112

Innovation Customer Experience Payments Technology 112

FICO

FEBRUARY 17, 2023

All I really think I need is an ID holder for my driver’s license, since I’ve migrated most other payments options like my debit card and credit cards to my digital wallet (AKA my smartphone). And I’m not alone, as many others are eagerly moving their payment information into things like Apple Wallet and Samsung Wallet for daily use.

South Carolina 52

South Carolina Fraud Management Payments 52

PYMNTS

APRIL 12, 2016

That’s the mantra of innovators everywhere. Physical credit and debit card acceptance to, more recently, accepting payment via digital wallets, such as Apple Pay, Android Pay and Samsung Pay, now expand those possibilities. Meeting the consumer where they are.

Retail 100

Retail Technology Chicago Samsung 100

NCR

SEPTEMBER 13, 2016

Every innovation strives to be the next Uber of its industry. As things stand, there simply isn’t a strong motivating factor for people to pay with a mobile wallet – like Apple Pay, Android Pay or Samsung Pay – instead of their credit or debit cards. We have seen this scenario play out across different sectors.

Mobile 40

Mobile Payments Samsung Apple 40

Celent Banking

NOVEMBER 3, 2015

Mobile payments market in the US is only getting more complex, with Apple Pay, Android Pay and Samsung Pay already there, more “Pays” on the way (e.g. Make no mistake – while most “pays” look similar, they offer a different customer experience (e.g. how to trigger payment, where it is accepted, etc.)

Columbus 100

Columbus blockchain Customer Experience Payments 100

Gonzobanker

NOVEMBER 9, 2015

Samsung Pay was launched in the United States after piloting in South Korea. Samsung bought LoopPay with its Magnetic Secure Transmission technology, which gives it the ability to reach merchants in a way that other wallets cannot due to having both the NFC (near-field communication) and MST (magnetic secure transmission) technologies.

blockchain 60

blockchain Bitcoin Lending Innovation 60

William Mills

MAY 9, 2018

How they describe their product/innovation: Project Finance is a personal finance application that shows users the future of their finances based on all the choices and decisions they’re making today. Key Customers. Fiserv & Samsung , fiserv.com @Fiserv @Samsung. Finastra ( www.finastra.com ). Presenters: Scott Graf.

Security 40

Security Samsung Strategy San Jose 40

William Mills

AUGUST 11, 2016

The consumer picks where they’re going to pay, what they’re going to pay, how much they’re going to pay; if they’re going to pay it back, if it’s a credit card, and how and so forth. So obviously retailers have developed their own preferred payment tenders right, private label credit cards, gift cards, so forth.

Branding 40

Branding Mobile Retail Strategy 40

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. Customer service: Customer experience goes virtual with conversational AI. surging DEMAND DRIVes TECHNOLOGICAL INNOVATIONS in the space and CREATes JOBS. Table of Contents.

Industry 101

Industry Technology Online Video 101