Cards Customer Experience Digital Strategies Operations 
PYMNTS
JANUARY 28, 2020
But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. The problem can be especially acute when it comes to financial institutions (FIs), said John Owens, general manager of Elan Credit Card , in a new podcast interview with PYMNTS.
Bobsguide
SEPTEMBER 5, 2022
So how can financial services operators build trust in this digital age? Through the workstations, customers can access all the services of the bank in ‘self-service’ mode, allowing them to conduct transactions and make deposits among other things. Another factor to consider is enhancing security. The way forward.
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PYMNTS
NOVEMBER 22, 2019
We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem,” Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement. The company intends to refresh stores at a slower clip to keep more locations fully operational.
Independent Banker
OCTOBER 31, 2022
It’s critical for community banks to have online loan applications, process automation staff skilled in digitization and more. However, banks should first consider their customers’ needs and the infrastructure and features needed in a lending platform before adopting a new digital strategy. Benefits of digital lending.
PYMNTS
FEBRUARY 23, 2018
The company has recently seen positive momentum and improved operating performance, and delivery is projected to accelerate future growth. So far, Easterbrook said, he’s been “encouraged” by how well delivery is resonating, especially with younger customers. Starbucks’ $18.4 million active members. Burger King’s $9.3
Independent Banker
NOVEMBER 25, 2015
The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2 has evolved over the years from operations oversight to overseeing operations and innovation. We had just begun to really start talking about the digital space then,” he recalls.
NCR
JUNE 3, 2016
Your customer experience competition includes the world’s most successful businesses such as Disney, Amazon, Google, Facebook and Apple, who are fanatic about delivering an extraordinary user experience. It’s time to give customers more convenience. Convenient, maybe. Delightful, no. Specialize in Banking, not IT.
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