Bank Innovation

SEPTEMBER 28, 2018

Power's annual National Banking Satisfaction Study, beating last year's winner PNC Bank by a few points, but the rest of the contenders stayed in the same place as last year. The report, released yesterday, took into account convenience, seamless digital offerings, UX, strong checking account […].

UX 150

UX Report Study National 150

Bank Innovation

JULY 17, 2018

Banking consumers take a middling view of today’s mobile banking applications, according to a study by Bank Innovation. In the survey conducted this month by Bank Innovation, banking consumers gave mobile banking a net promoter score of 12, which is in the bottom 25% to 50% of all NPS scores. NPS scores range from -100 to […].

Innovation 210

Innovation Mobile Study Survey 210

FICO

FEBRUARY 12, 2023

Future-proofing your organization now involves studying behavioral science and how people engage with technology. Small UX improvements (like real-time address lookup) can have a big impact on customer experience. Think about the digital journey you’re trying to take people on. Do Machine Learning Models Bring Predictive Improvements?

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

Perficient

MAY 21, 2021

A highlight of college was the year she spent studying abroad at the University of Edinburgh, where she took up Scottish Country Dance. After receiving her MBA in Business from Dartmouth, Gabriella began a career focused on banking and venture capital. Emily Merline’s Bright Paths Project: Writing Stats App.

Milwaukee 348

Milwaukee Software Course Detroit 348

Perficient

SEPTEMBER 29, 2020

And that became table stakes for a lot of retailers. And what our study shows is that about three-fourths, about 76%, said they were able to respond within weeks. I think that UX design practices, marketing analytics, both the qualitative and the quantitative, is all about sensing. That’s a little cliché.

Marketing 294

Marketing Branding Data Industry 294

CB Insights

OCTOBER 31, 2019

Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects. Retail & e-commerce: Convenient shopping & scheduling. Crafting a simple UX for a personal finance app is a tall order. Source: Trim.

Industry 78

Industry Examples Tools Retail 78

CB Insights

OCTOBER 10, 2017

A host of startups have emerged to capitalize on this trend. We studied 7 of the fastest-growing personal finance startups of all time, including Robinhood, and dove into what they did to achieve their massive results. Ninety-two million millennials will soon be in what Goldman Sachs calls their “prime spending years.”

Tools 78

Tools Millennials US Maine 78