Remove Branding Remove Mobile Remove User Experience Remove UX
article thumbnail

GEICO, State Farm, Nationwide, Progressive, USAA Top Q1 2022 Mobile Insurance Scorecard

Perficient

Recently, Digital Insurance issued the findings from Keynova Group on the 2022 Mobile Insurance Scorecard. While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing.

Mobile 294
article thumbnail

Is UX The Key To Mobile Wallet Breakout?

PYMNTS

Given the shift from traditional payment methods to alternative payments, such as digital wallets, not to mention the growing number of customers paying for goods and services using their mobile devices, there is clearly room for steadier, sizable growth in mobile wallet adoption.

UX 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Payments UX – Zelle confuses

BankNXT

Jim Bruene isn't convinced about the new Zelle branding, and bullet points what he thinks is wrong with the user experience. Payments UX – Zelle confuses on BankNXT.

UX 49
article thumbnail

3 Ways UX Design Can Improve Consumer Satisfaction and Increase Revenue

The Financial Brand

Bad mobile banking experiences turn off consumers when they seek ease. Improve the user experience — or watch them leave. The post 3 Ways UX Design Can Improve Consumer Satisfaction and Increase Revenue appeared first on The Financial Brand.

UX 27
article thumbnail

How Headless Commerce Can Level The eCommerce Playing Field

PYMNTS

Now the buyer clicks on Dress Store A, where the home page shows the typical UX with the logo, total inventory tabs and generic images. That makes retailers more agile in responding to granular user experience insights, but it also means a shift in many business models that were built around an all-in-one sales platform solution.

Retail 208
article thumbnail

In Retail, Are Rewards Their Own Reward?

PYMNTS

Rewards can help lure customers to a brand and keep them there. And of those 500 users, 38 percent said card usage is driven by how much cash they have on hand; another 25 percent said their choice to use plastic is driven by the rewards that come with those chosen payment methods. credit cards, 1.3 debit cards and 1.3

Retail 137
article thumbnail

5 Things You Must Do to Become a True Digital Banking Competitor

The Financial Brand

Four other user experience elements are required. The post 5 Things You Must Do to Become a True Digital Banking Competitor appeared first on The Financial Brand. Functionality is the foundation, but is not sufficient to differentiate your institution.