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Are Your ‘Know Your Customer’ Processes and Technology Up to the Job?

The Financial Brand

appeared first on The Financial Brand. Increasing fraud and regulatory scrutiny are putting more pressure on KYC programs. appeared first on The Financial Brand. Here's how to spot weaknesses before they become real-world problems. This article Are Your ‘Know Your Customer’ Processes and Technology Up to the Job?

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The Battle Raging Over Account Takeovers

PYMNTS

As the fight rages on, PYMNTS recently caught up with Angel Grant, director of global market strategy for RSA’s Fraud and Risk Intelligence solutions, to find out how frauds are getting access to users’ accounts and how they’re using them to wreak havoc, what the latest defenses are and who’s winning the account takeover battle.

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GonzoBanker’s Post-Pandemic Customer Care Playbook

Gonzobanker

Customer care teams find themselves in a Catch-22: they’re expected to resolve customer issues on topics ranging from incompatible browsers to card fraud to bill pay errors, but they are hamstrung by insufficient access and empowerment. Introduce biometric authentication capabilities and advanced fraud defenses. Organization.

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Delivering Safe Return to Office & Smarter Customer Interactions

Cisco

Shift from customer acquisitions to customer service and retention -> 95% of consumers say customer service is an important factor in their choice of loyalty to a brand. For additional resources, check out the webinar conversation recording with Chris, Jeff & Tom here and visit Cisco’s Financial Services home page today.

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International Data Privacy Day: Your Marketing Toolkit

Social Assurance

For financial brands, International Data Privacy Day is an opportunity to educate customers. Pro Tip: A content marketing strategy isn’t nice to have, but a need to have. Creating a calendar that includes national days of the year and setting a posting cadence are two of the first steps to building your strategy.

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Trends in ATM Security

NCR

More and more customers are reassessing their risk tolerance and finally deciding that investment in security solutions makes more financial sense when weighed against the potential loss of dollars, brand reputation and customers as a result of an attack. Deployment of anti-skimming solutions.

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Finovate Fall 2016 Live Blog – Day 2

William Mills

Now showing how Avoka can integrate with a ton of apps in a matter of days with your company’s brand. I like the idea but I am a bit concerned about the potential for fraud from both companies and investors. Franchises – Americas greatest brands” They have a list view function where investors can investigate franchises near and far.