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Payments 2016: The Year Of The ‘Ecosystem,’ Redefined

PYMNTS

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Use of technology in retail is no longer a trend, evidenced by a proliferation of solutions in 2016. The payments ecosystem is being redefined.

eBook 140
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Unattended Retail Can Boost Visits To Stores

PYMNTS

Wendy’s , for example, planned to roll out self-ordering kiosks at about 1,000 of its retail locations by the end of 2017 in an attempt to both lure younger customers and to battle long lines at peak dining hours. Besides QSRs, this technology is popping up at hotels. Consumers want their orders faster than ever before.

Retail 102
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Payments 2016: The Year Of An Incredible Shift In Retailer And Consumer Expectations

PYMNTS

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Payments 2016: The Year Of An Incredible Shift In Retailer And Consumer Expectations. My company is in loyalty, or behavior incentivization.

Retail 129
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First Data: 2018 Was The Year Of The Store

PYMNTS

Glenn Fodor, SVP and head of First Data Insights, contributed the following piece as part of PYMNTS’ 2018 year-end eBook. Brick-and-mortar’s performance to start the holiday season illustrated physical retail’s ability to encourage customers to spend more per visit.

Data 173
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Kiosks Flourish In International Markets

PYMNTS

Kiosks are gaining more power in retail, especially as it becomes ever more obvious that consumers are not quite ready to cut ties with physical forms of buying, contrary to the early fever dreams of the eCommerce age. There are seven million family-run mom-and-pop stores that dominate retail outside big cities in China,” that analysis reads.

Marketing 158
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A Masterclass in Bank Total Experience In One Graphic

South State Correspondent

We have prepared a free ebook that contains brainstorming questions to help you better understand total experience. Consider a regional bank with a “digital transformation initiative” that rolled out its new “digital user experience” for its retail customers in 2020. You can download it HERE.

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Self-Checkout Gets An Innovation Makeover

PYMNTS

Matt Redwood, head of self-service at Diebold Nixdorf , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. There has been an assumption that if SCO is installed, customers will use it, and the retailers will shave costs. Ubiquitous smartphone use has changed the way consumers engage with brands. In the U.S.,