Gonzobanker

JUNE 11, 2018

But what’s concerning me more than the gulf between big banks’ and community/regional banks’ digital adoption is the growing disconnect between bank strategy and digital strategy in community and regional banks. See you can align your business and digital strategy. And yes, you can humanize digital banking.

Conference 72

Conference Digital Banking Austin Digital Strategies 72

Abrigo

MARCH 6, 2017

4) @KarenGMills – Former SBA administrator in the Obama administration, Mills is now a senior fellow at Harvard Business School, writing and Tweeting about small business, lending and fintech. 11) @FinancialBrand – The Financial Brand is a digital publication focused on marketing and strategy issues affecting retail banks and credit unions.

social media 150

social media Lending Community Community Bank 150

Insights on Business

MARCH 6, 2019

Gartner credits this to the “maturation” of AI capabilities and how rapidly AI has become an “integral part” of digital strategies. [2] Digitally reinventing themselves, financial services firms are leveraging AI to achieve superior customer experiences, create new revenue streams and lower costs.

Customer Experience 195

Customer Experience System Management Digital Strategies 195

PYMNTS

DECEMBER 6, 2019

New Visa Alliances Help FinTechs Launch Payments Solutions. Visa is working with four global finance firms to help FinTechs issue digital and plastic payments. The four new partners — Euronet Worldwide, Episode Six, M2P Solutions and Global Processing Services— have joined the Visa FinTech Fast Track program.

Millennials 101

Millennials Colorado Google Leadership 101

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

Technology 117

Technology Resources Fraud Strategy 117

Insights on Business

MAY 3, 2019

We’re beginning to see investment advisory firms expand their brands into non-financial areas such as nutrition, health, wellness and exercise, forming complete centers of influence for their clients. Learn more about IBM’s digital strategy and transformation consulting practice.

Management 87

Management Data Meeting Branding 87

NCR

APRIL 16, 2018

What this means is that any bank hoping to succeed in the region must have not only a strong brand, but a clear plan to distinguish itself by achieving high standards in customer experience. “Laggards will fail to deliver engaging digital experiences, will lose market share and become irrelevant within three to five years.”

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

Gonzobanker

NOVEMBER 26, 2018

In recent years, technology and digital strategy have become integral parts of the bank shareholder value discussion, yet for the 90 or so banks in the $10 billion to $50 billion asset size range, core providers remain ill-equipped to assist regional banks in enabling the execution of their technology strategies.

Regional 101

Regional Strategy Technology Innovation 101

Cisco

MAY 5, 2021

Technology-fueled disruptors continue to threaten traditional financial businesses with the rise of fintech, challenger banks, and digital-only financial services. At imimobile, we’re focused on enabling the world’s top financial brands to compete with disruptors and fintech’s. Real-time SMS communications.

Customer Experience 129

Customer Experience Branding Tools Strategy 129

CB Insights

JANUARY 6, 2019

From supply chain and inventory improvements to new payment options, these brands are going all in on digital. You can see our list of 30 fintech-focused corporate innovation labs here. Notable Projects: Unilever’s Knorr brand partnered with Novalia to create interactive signage in point of sale displays.

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

DECEMBER 15, 2017

And why a payment card at all, when banking services are overwhelmingly shifting to digital , and when the digital-first generation is the product’s prime target? Cozzo and Webster discussed how the prepaid element fits into Mastercard’s digital strategy, and how it answers millennials’ top three priorities.

Millennials 134

Millennials Management Cards Security 134

CB Insights

MAY 15, 2019

As fintech plays a larger role in the financial ecosystem, companies are looking for ways to use tech to solve problems and find new opportunities in the space. Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. Founded: 2013.

Innovation 78

Innovation blockchain Technology Groups 78

Fintech Labs Insights

DECEMBER 5, 2016

As consumers experience the convenience and security benefits that biometrics bring, enormous pressure is being felt by companies that are still using antiquated passwords as part of their digital strategy. More than 92% of users prefer biometrics over passwords.

Security 12

Security Mobile Technology Virginia 12