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Fintech trust starts with the customer experience

ATM Marketplace

Trust is hard to build and easy to lose, so it's critical to prioritize customer experience and brand leadership right from the beginning.

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Financial Institutions Must Kill Pain Points in Their Customer Experience

The Financial Brand

Financial institutions must rip a page out of the fintech playbook by reducing friction and eliminating pain points in the customer journey. The post Financial Institutions Must Kill Pain Points in Their Customer Experience appeared first on The Financial Brand.

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The 2022 GonzoBanker Awards

Gonzobanker

In 2021, there were more than 120 fintech IPOs in the U.S., 2022 was the year the fintech industry and venture capital firms figured out that banking is harder than everybody thought. Acquisition of the Year: Bank Acquiring a Fintech. Acquisition of the Year: Fintech Acquiring a Bank. Oh, what a mere 12 months can do.

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The 2023 GonzoBanker Awards

Gonzobanker

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking.

Fintech 194
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Banking to the power of IBM: opportunity at SIBOS 2017

Insights on Business

Modernize transactions – the technology choices banks make today on cloud, via APIs and in application development, will determine their ability to innovate new customer engagement tactics, optimize back-end efficiency, monetize data streams and reinforce their leadership in the banking sector in years to come.

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Gauging the Post-COVID Winners and Losers Among Banks & Fintechs

The Financial Brand

The post Gauging the Post-COVID Winners and Losers Among Banks & Fintechs appeared first on The Financial Brand. The impact of the pandemic and a global recession will reinvent banking. Exaggeration? Maybe, but can any institution afford to wait and see?

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2021 GonzoBanker Awards

Gonzobanker

A few years ago, very few people would have guessed that tens of billions of dollars would be invested in fintech vendors and solutions annually – except it happened. 2021 fintech investments, merger activities, and overall focus were off the charts. Best Fintech Acquisition by a Bank. Fintech Acquiring Bank.

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