Remove Branding Remove Customer Experience Remove Digital Strategies Remove Mobile
article thumbnail

Shake Shack On Tapping AI And Other Tools To Optimize The Customer Experience

PYMNTS

It's no secret that restaurants have been hurting since the pandemic caused a seismic, almost-overnight shift in their customer engagement strategies. The QSR began as a hot dog stand in New York City’s Madison Square Park in 2001 and has since grown to become a global brand, with more than 250 locations around the world. .

article thumbnail

What Quibi’s Flameout Teaches Us about Behavior Change

Perficient

The mobile TV platform seemed to have it all. Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. For any brand that promises to entertain, motivation should center on pleasure. Anyone Quibi cared to have as a customer already owned a smartphone.

US 294
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Banks Should Make 2024 a True ‘Year of Digital’

Gonzobanker

2024 will prove to be a remarkably busy year in the digital space, when many financial institutions will make near-life-or-death choices about the future of their digital platforms and how they will support them. Like FIS, this announced migration has spurred many future digital discussions among the JHA install base.

article thumbnail

Startup Spotlight: GPShopper And The Overdue Evolution Of Luxury Retail

PYMNTS

Today, it’s also about telling a story and building an experience that makes customers want to shop with the brand again. Yet luxury brands have been slower than most other retailers to embrace digital innovation – for storytelling or for anything else. It’s a way to connect with customers,” Mikhailov said.

Retail 129
article thumbnail

QSRs Battle For US Sales With Online Delivery And Payments

PYMNTS

Taco Bell is living más as it pulls ahead of Burger King as the fourth-largest quick-service restaurant (QSR) brand with new delivery options and, yes, nacho fries. percent in 2017, Taco Bell has been drawing in customers with new food items, a Live Más marketing campaign and new nacho fries for $1. . But McDonald ’s Corp.

Online 101
article thumbnail

Umpqua Bank Doubles Down On Its Human+Digital Strategy (Here’s Why)

The Financial Brand

The bank is betting everything on an innovative alternative to the tech-heavy, AI-saturated strategies drenching fintechs and other competitors. The post Umpqua Bank Doubles Down On Its Human+Digital Strategy (Here’s Why) appeared first on The Financial Brand.

article thumbnail

The top 4 trends banks can’t ignore in 2019

Cisco

Consumers crave a customized experience. Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. Visited a local retail branch?

Trends 64