The Financial Brand

SEPTEMBER 20, 2015

Banking needs to design retail branches that satisfy the underlying needs of today’s digital engaged consumers.

Branch Design 12

Branch Design Retail Branch Strategies Strategy 12

Jeff For Banks

SEPTEMBER 2, 2019

Why doesn't anyone transfer to branches? Why is the branch so important to the execution of strategy, yet nobody wants to be there? No intention of remaining in the branch. Because what I hear in community bank strategy sessions, the branch is an important if not critical portion to an enduring future.

Branch Design 68

Branch Design Community Bank Strategy Survey 68

Jeff For Banks

JUNE 30, 2013

The Financial Brand did a showcase piece on innovative branch designs. I don''t know which one is best, if any, but do know that the answer to proper design lies in your target customers as identified by your strategy. If you haven''t identified your target customers in your strategy, read no further and go do it.

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FDIC Strategy New Jersey Branch Design 110

The Financial Brand

SEPTEMBER 8, 2015

A recent BAI Banking Strategies article titled Five Tactics for Keeping Branches Relevant offered five points of advice for “turning your branch infrastructure into a strategic advantage to enhance wallet share”: Shift the focus to “higher quality” exchanges. Approach branch design with fresh eyes.

Branch Design 12

Branch Design How To Strategy 12

The Financial Brand

AUGUST 24, 2021

Timing and strategy are equally important as banks and credit unions address needed changes to their physical footprint and technology. The post Three Ways to Get Stalled Branch Projects Back on Track appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 29

Banking Trends Analysis Branding Strategy 29

The Financial Brand

FEBRUARY 26, 2017

Seven retail banking experts share their insights on branch design trends and outline their vision for banking services in the physical space.

Branch Design 12

Branch Design Trends Retail Branch Strategies 12

The Financial Brand

MAY 25, 2021

Three factors are key: realistic cost assumptions, an outside-inside strategy, and staff understanding of the new look, name and focus. The post Avoiding Branch Rebranding Headaches in Mergers and Acquisitions appeared first on The Financial Brand.

Branding 35

Branding Strategy Branch Design 35

The Financial Brand

MAY 10, 2021

The big retail bank's experience proves a digital + physical strategy not only works, but could be the key to capturing Gen Z. The post Chatbots and Cafés: How Capital One Balances Digital, Physical Banking appeared first on The Financial Brand.

Capital 26

Capital Strategy Branding Retail 26

South State Correspondent

MAY 1, 2024

Instead of thinking traditionally, Gentle Monster pursued a strategy of innovation and creativity to become the hottest sunglass company globally, creating a company currently valued at $900 million. Being months away from bankruptcy, Kim launched a bold five-step plan driven by a strategy around innovation. A modern core system?

Innovation 195

Innovation social media Branding Marketing 195

The Financial Brand

SEPTEMBER 12, 2016

Investment in both digital and physical banking channels is needed to serve the multichannel bank and credit unions consumer.

Strategy 12

Strategy Digital Banking Branch Design Branch Strategies 12

ABA Community Banking

JUNE 17, 2020

The time is right to leverage the experiences of the past few months to make significant and sustainable changes to the branch environment. The post When Will Retail Banking Return to ‘Normal’? appeared first on ABA Banking Journal.

Retail 96

Retail Branch Design Branch Strategies Resources 96

The Financial Brand

NOVEMBER 10, 2021

With branch networks sharply reduced and their purpose changing, four experts reveal what the modern branch must have to succeed. The post What Bank & Credit Union Branches Must Look Like in 2022 and Beyond appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 36

Banking Trends Analysis Trends Branding 36

The Financial Brand

MARCH 18, 2021

But branches are being reborn amid a new sense of community. The post Digital Banking’s COVID Boom Drives Branch Transformation appeared first on The Financial Brand. Digital channels won the race for convenience.

Community 43

Community Digital Banking Branding Branch Design 43

The Financial Brand

JUNE 18, 2021

Branch network optimization is complex, but done correctly by harnessing data and customer experience research, it is highly rewarding. The post Three Essentials to Creating a High-Performing Branch Network appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Customer Experience 33

Customer Experience Banking Trends Analysis Trends 33

The Financial Brand

MAY 30, 2021

The post The Persistent Brand Awareness Value of Branches appeared first on The Financial Brand. Out of sight truly means out of mind for banks and credit unions, even as digital channels grow. Big bold labels still matter.

Branding 36

Branding Branch Design Branch Strategies Strategy 36

The Financial Brand

NOVEMBER 18, 2020

Bank via BBVA Buy Embracing Branches appeared first on The Financial Brand. Entering a new banking league via a massive expansion of geographic reach, the big regional believes in-person relationships are stronger. The post PNC to Vault to #5 Ahead of U.S.

Regional 34

Regional Branding Branch Design Branch Strategies 34

The Financial Brand

MAY 13, 2020

Covid-19 comeback: Sampling of financial executives plus views of two Georgia bankers suggests a 'return to normal' will be anything but. The post What Reopening Plans Reveal About Retail Banking’s Future appeared first on The Financial Brand.

Retail 37

Retail Georgia Branding Branch Design 37

The Financial Brand

AUGUST 10, 2020

Financial institutions must balance many consumers' pandemic-era desire for avoiding bank lobbies by using drive-ups against cost pressures. The post As COVID-19 Favors Drive-Up Banking, Renovations Should Include ITMs appeared first on The Financial Brand.

Branding 34

Branding Branch Design Branch Strategies Strategy 34

The Financial Brand

FEBRUARY 24, 2019

With digital banking reducing branch traffic, banks should convert unused space into coworking offices. The post Banks Should Turn Branches Into Coworking Spaces appeared first on The Financial Brand.

Digital Banking 33

Digital Banking Branding Branch Design Branch Strategies 33

The Financial Brand

JUNE 30, 2020

The post Digital Pioneer BBVA USA Opts to Build New Branches … Here’s Why appeared first on The Financial Brand. Marrying virtual and physical, halving the floor plan, trimming staff to basics, and rethinking mission go into post-COVID expansion drive.

Branding 21

Branding Branch Design Branch Strategies Strategy 21

Independent Banker

JUNE 29, 2015

The most successful uses of the machines have been instances where they fit within an overall bank strategy that includes traditional branch tellers in some or even all of the locations, some community bankers and technology experts say. “We an in-store branch design firm in Cornelia, Ga.

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ATM Video Community Bank Community 70

The Financial Brand

OCTOBER 31, 2018

America First Credit Union invites the public to be a part of its innovation center — a lab inside a fully functioning branch location. The post Consumers Test-Drive Banking Ideas Inside This Hybrid Branch & Innovation Center appeared first on The Financial Brand.

Innovation 20

Innovation America Branding Branch Design 20

The Financial Brand

OCTOBER 6, 2015

The core elements of a modern banking branch renovation include customer experience, ROI, lean processes and community space.

Customer Experience 12

Customer Experience Community Branch Design Branch Strategies 12